Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Dwayne Feuerbacher

San Antonio,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Scorer position. Ready to help team achieve company goal.

Scoring Director implements and maintains education programs and services and serves as trusted resource to patrons, school personnel and executive board. Successfully maintains staffing and resources to achieve program objectives within budget. Leverages research-based interventions, strategies and instruction and analyzes data to drive academic achievement and social-emotional growth.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Developed skills in fast-paced, creative environment with strong focus on organization and project management. Proven ability to lead teams, manage multiple projects simultaneously, and deliver high-quality results under tight deadlines. Seeking to transition into new field where these transferrable skills can drive success and innovation.

Overview

17
17
years of professional experience

Work History

Associate Product Support Specialist

TROC Global
12.2023 - 03.2025
  • Enhanced customer satisfaction by providing timely and accurate product support.
  • Delivered high-quality support by maintaining up-to-date knowledge of product features and updates.
  • Maintained detailed records of customer interactions and resolutions, facilitating ongoing improvements in support quality.
  • Developed strong relationships with key customers, fostering long-term loyalty and repeat business opportunities.
  • Conducted thorough analysis of customer feedback to identify areas for product improvement.

Scoring Director

Pearson Educational Measurement
03.2016 - 08.2023
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in team setting, providing support and guidance.
  • Designed or used assessments to monitor student learning outcomes.
  • Self-motivated, with strong sense of personal responsibility.
  • Managed over two hundred Scorers and Supervisors on many projects.

Audio/Video Specialist, Videographer/Director

University Of Texas At San Antonio
08.2008 - 09.2011
  • Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
  • Produced videos according to client specifications, including desired length, style and pace.
  • Collaborated with other production team members for successful completion of projects.
  • Assisted with setting up and breaking down equipment before and after shoots.
  • Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
  • Used [Software] to edit footage into correct order and add effects.
  • Edited raw footage in post-production to produce professional videos.
  • Conserved footage archive by organizing, labeling, and tagging with metadata.
  • Troubleshot camera and lighting issues to minimize impact on film schedule.

Education

Bachelor of Science - Communications Radio-Television-Film Production

University of Texas At Austin
05.1988

Associate of Science - Pre-Engineering/ Math

Southwest Texas State University/ Texas State Univ
12.1984

Skills

Leadership Experience

Security protocols

Videoconferencing Expertise

Flexible and Adaptable

Excellent Communication Skills

Incident management

Schedule coordination

Attention to detail

Problem-solving abilities

Timeline

Associate Product Support Specialist

TROC Global
12.2023 - 03.2025

Scoring Director

Pearson Educational Measurement
03.2016 - 08.2023

Audio/Video Specialist, Videographer/Director

University Of Texas At San Antonio
08.2008 - 09.2011

Bachelor of Science - Communications Radio-Television-Film Production

University of Texas At Austin

Associate of Science - Pre-Engineering/ Math

Southwest Texas State University/ Texas State Univ
Dwayne Feuerbacher