Years of sports administration experience
Dwayne Grenko
Portales,NM
Summary
Resourceful Store Assistant recognized for high productivity and efficient task completion. Expertise in inventory management, customer service, and POS systems operation. Strong communication and teamwork skills contribute to smooth store operations and enhanced customer experiences. Experienced supervisor adept at employee performance oversight and providing knowledgeable support, driving group success through effective time management and organization.
Overview
11
11
30
30
Years of organizational leadership experience
35
35
Years in Customer Service experience
Work History
Assigning Coordinator
New Mexico Activities Association
Albuquerque, New Mexico
07.2019 - Current
- Managed communication between team members and external partners.
- Organized and maintained project documentation and reports.
- Assisted in developing training materials for new staff members.
- Resolved customer complaints in a timely manner while upholding company standards.
- Guided employees in handling difficult or complex problems.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Recruited, interviewed and selected employees to fill vacant roles.
Store Assistant
Farmers Country Market
Portales, New Mexico
10.2011 - Current
- Assisted customers with product inquiries and selections.
- Stocked shelves and organized merchandise for optimal display.
- Processed transactions accurately at the cash register.
- Handled inventory management and restocking procedures regularly.
- Provided excellent customer service to enhance shopping experiences.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Used knowledge of store items to advise or make product recommendations to customers.
- Processed customer payments using cash register and credit card machines.
- Delivered exceptional sales services to improve customer satisfaction.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed communication between team members and external partners.
- Guided employees in handling difficult or complex problems.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Recruited, interviewed and selected employees to fill vacant roles.
Education
Bachelor of Arts - General Studies
Eastern New Mexico University
Portales, NM05-2005
Skills
- Customer service
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Employee scheduling
- Assignment delegation
- Event planning
- Multitasking capacity
- Relationship building
- Computer proficiency and Microsoft office
- Problem-solving aptitude
Affiliations
I am avid sports fan and former athlete. I excelled in all high school sports and continued in intramural's in college as well as city league softball in Clovis/Portales and flag football in Clovis. I enjoy watching baseball and football whenever possible. I enjoy video games, crossword puzzles, and dad jokes.
Accomplishments
- 2015-2016 New Mexico High School Baseball Official of the Year
- Hired in 2019 as the NMAA Southeast Region Varsity Assigning Baseball Coordinator for the Southeast Region
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionPersonal development programsTimeline
Assigning Coordinator
New Mexico Activities Association
07.2019 - Current
Store Assistant
Farmers Country Market
10.2011 - Current
Bachelor of Arts - General Studies
Eastern New Mexico University
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