Dwayne Hawkins
Southaven,MS
Summary
Proven leader and adept electrician, leveraged diagnostic testing and team training to enhance safety compliance and system reliability at FedEx. With a knack for schematic interpretation and a commitment to excellence, I boosted productivity by over 30%, demonstrating exceptional project management and multitasking skills.
Overview
25
25
years of professional experience
3
3
Certifications
Work History
Bubble Mirror Project
FedEx
03.2024 - Current
- Managed installation of bubble mirrors installed around hub for safety.
- Coordinated technicians on times and location of mirrors to be installed.
- Prepared reports on status of the installations of bubble mirrors.
Regulatory Fire PM
FedEx
10.2023 - Current
- Coordinated with technicians on regulatory fire pm's.
- Prepared report for completed fire pm's.
- Liaison between management and technicians.
Lead Technician
FedEx
03.2021 - Current
- Monitored and enforced safety measures to mitigate hazards.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Planned, scheduled, and delegated daily work to team of employees.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Implemented, configured, and optimized safety standards.
- Maintained compliance with regulatory standards and safety requirements.
- Completed job reports and logs immediately following service calls.
- Applied critical thinking and research to address complex issues.
- Addressed routine equipment maintenance according to established schedule.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Worked with diverse types of weather and ground conditions.
Ramp Coordinator
FedEx
03.2021 - Current
- Coordinated efforts during irregular operations such as equipment malfunctions or inclement weather conditions to minimize disruption to flight schedules.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among ramp staff members.
- Maintained a safe work environment by conducting regular inspections of ramp areas and addressing potential hazards promptly.
- Improved team performance with regular coaching sessions, enhancing individual skills and overall productivity.
- Supported management in the implementation of new initiatives aimed at improving overall ramp operations effectiveness.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Connected electrical power unit and hoses to aircraft.
- Trained new employees in areas such as safety procedures or equipment operation.
Owner
Hawk Electric
01.2008 - Current
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
- Trained and developed team members to build human capital.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Electrician
Memphis-Shelby County Schools
03.2004 - 01.2008
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Strengthened relationships with suppliers, securing competitive pricing on materials for clients'' projects without sacrificing quality.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Troubleshot and repaired malfunctioning systems and components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Examined electrical units for loose connections and broken insulation.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
- Followed state and local building regulations based on National Electrical Code.
Apprentice Electrician
Memphis Joint Apprentice Training Commitee
12.1999 - 01.2004
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
- Contributed to energy-saving initiatives by installing energy-efficient lighting systems in homes and businesses.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Organized materials and tools in to maintain clean and neat work areas.
- Identified and studied electrical problems to determine correct solutions.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Implemented proper grounding techniques during installations, reducing potential risks associated with power surges or faults in the system.
- Assisted with electrical system upgrades, contributing to increased efficiency and sustainability in homes and businesses.
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
- Completed full apprenticeship program to become qualified Electrician.
- Increased job site safety by diligently adhering to OSHA standards and regulations during electrical installations.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Inspected electrical systems, equipment and components to identify hazards and defects.
- Performed thorough inspections of electrical systems, identifying potential hazards or violations for prompt resolution.
- Ensured compliance with local building codes during wiring installations, fostering a commitment to safety and quality within the team.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
- Collaborated closely with other trades on construction sites, fostering a positive working environment for efficient project completion.
- Expanded knowledge base continuously through ongoing education courses, staying up-to-date with industry advancements and best practices.
- Developed expertise in troubleshooting common electrical issues, facilitating quicker solutions to resolve customer concerns.
- Participated in after-hours emergency services, demonstrating dedication to customer satisfaction and prompt issue resolution.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Terminated wiring and connected circuits with correct techniques.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Troubleshot and repaired malfunctioning systems and components.
Education
Construction Management
Northwest Mississippi Community College
Senatobia, MSConstruction Management
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Westwood High School
Memphis, TN 05.2001 -
Memphis Electrical JATC
05.2011
Skills
Testing and repair
Mechanical Troubleshooting
Electrical Systems
System Maintenance
Blueprint Reading
Schematic Interpretation
Maintenance and repairs
Installation and Repair
Customer Service
Electrical repair
Written/Verbal Communication
Multitasking and Organization
Deadline-oriented
Attention to Detail
Works Well Under Pressure
Project Management
Equipment Repair
Equipment Maintenance
Construction management
Preventive Maintenance
System diagnostics
Safety Equipment
Accomplishments
- TAP award 2023
- 10 Bravo Zulu awards
Certification
Memphis and Shelby County Master Electrical License
Timeline
Bubble Mirror Project
FedEx
03.2024 - Current
Regulatory Fire PM
FedEx
10.2023 - Current
Lead Technician
FedEx
03.2021 - Current
Ramp Coordinator
FedEx
03.2021 - Current
Owner
Hawk Electric
01.2008 - Current
Electrician
Memphis-Shelby County Schools
03.2004 - 01.2008
High School Diploma -
Westwood High School
05.2001 -
Apprentice Electrician
Memphis Joint Apprentice Training Commitee
12.1999 - 01.2004
Construction Management
Northwest Mississippi Community College
Construction Management
Middle Tennessee State University
Memphis Electrical JATC