Dwayne Huggins

Operated and maintained applicant tracking and candidate management systems.

• Emphasized job benefits and perks to applicants to improve organization's attractiveness.
• Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Collaborated with HR leadership regarding candidate salary determinations.
• Evaluated strengths and weaknesses of candidates through effective screening processes.

• Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
• Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
• Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.

• Mastered and constantly improved sales prospecting, follow-up and upsell processes.
• Exceeded quarterly, monthly and yearly revenue growth targets by 35%.
• Developed bottom-up forecasting plans for territory to address quarterly client recruitment goals
• Researched potential customer markets thoroughly before beginning personal contacts.
• Converted 80% qualified leads to new business within first year.
• Developed and managed strong and growing pipelines of prospective small business customers.
• Expanded existing customer base by [Number] accounts through personal networking and prospecting of qualified leads.

• Promoted purchase of service contracts and warranties by detailing benefits of each to customers.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed and implemented onboarding and orientation programs for new employees.

Developed and implemented lesson plans and teaching aids such as reference materials and videos.

• Recruited, interviewed and onboarded 12 new instructors, boosting corporate success.
• Oversaw day-to-day functions of training department.
• Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.