Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dwayne Mcghee

Fort Wayne,IN

Summary

Dynamic Laundry Manager at Hilton Hotels Corporation with a proven track record in optimizing operations and enhancing customer satisfaction. Skilled in laundry operations management and effective scheduling, I successfully streamlined processes, improved efficiency, and maintained high standards of cleanliness, ensuring compliance with health and safety regulations while fostering a collaborative team environment.

Overview

13
13
years of professional experience

Work History

Laundry Manager

Hilton Hotels Corporation
04.2015 - 05.2025
  • Monitored budget expenditures closely to ensure adherence to financial targets while maintaining service quality levels.
  • Trained new employees on company policies, procedures, and best practices within the laundry department.
  • Managed inventory and supplies, ensuring adequate stock levels for uninterrupted operations.
  • Streamlined laundry processes for faster turnaround times, resulting in increased customer satisfaction.
  • Coordinated with other departments to ensure seamless integration of laundry services into overall hotel operations.
  • Conducted regular equipment maintenance checks to prevent downtime and extend the life of machinery.
  • Maintained a safe work environment through regular safety inspections and staff training sessions.
  • Ensured proper handling of delicate fabrics by providing specialized instruction on care techniques.
  • Improved laundry facility efficiency by implementing effective scheduling and staff training programs.
  • Developed quality control measures to maintain high standards of cleanliness and presentation.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.

House Cleaner

Self Employed Services
12.2014 - 03.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

Landscape Technician

Chicago Christian Industry League
07.2012 - 11.2014
  • Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
  • Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
  • Provided training and guidance to new team members, sharing knowledge of best practices and industry standards for exceptional service delivery.
  • Coordinated effectively with fellow technicians on projects from conception through completion for seamless workflow execution.
  • Installed various hardscape elements like retaining walls, patios, walkways, and fences for improved functionality and curb appeal.
  • Collaborated with clients to develop customized landscape designs that met their unique needs and preferences.
  • Enhanced client satisfaction by consistently delivering high-quality landscape services and maintaining clear communication.

Education

GED -

Kaskaskia College
Centralia, IL

Skills

  • Health and safety compliance
  • Scheduling coordination
  • Waste reduction
  • Energy efficiency
  • Laundry operations management
  • Customer service
  • Workload prioritization

Timeline

Laundry Manager

Hilton Hotels Corporation
04.2015 - 05.2025

House Cleaner

Self Employed Services
12.2014 - 03.2015

Landscape Technician

Chicago Christian Industry League
07.2012 - 11.2014

GED -

Kaskaskia College

Similar Profiles

CREATE PROFILE