Dwayne Powell
The Womens Center Shelter
Knightdale,NC
12
years of professional experience
Dedicated professional with a strong background in client services and team supervision. Known for reliability and effective decision-making, driving operational success and positive client interactions. Ready to leverage expertise to enhance organizational performance.
Work History
General Service Manager
6 Months- Managed daily operations, ensuring smooth facility functions and client services.
- Trained new staff on standard operating procedures and organizational protocols.
- Supervised a team of support staff, ensuring high-quality service within the shelter facility.
- Provided exceptional client service by addressing concerns promptly and effectively resolving issues related to general services functions within the organization.
- Interacted well with clients to build connections and nurture relationships.
- Proficient with Wake County HMIS Clarity system.
Shelter Staff/General Service Manager
2 Years 5 Months- Assisted client intake processes, ensuring accurate and timely assistance.
- Resolved client complaints in professional and a timely manner.
- Ensured compliance with shelter assignments and regulations with other staff members,
Manager
2 Years 2 Months- Managed inventory control processes, optimizing stock levels to meet demand effectively.
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Oversaw daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
- Trained new staff on warehouse procedures, fostering a culture of safety and compliance.
Assembly Worker
2 Years 4 Months- Assembled components following precise specifications to ensure product quality and consistency.
- Operated assembly line machinery, adhering to safety protocols and operational guidelines.
- Conducted routine inspections of finished products to identify defects and maintain quality standards.
- Collaborated with team members to streamline workflows, enhancing overall efficiency of production processes.
Group Home Staff Member
4 Years 1 Month- Collaborated with multidisciplinary teams to develop individualized care plans tailored to each resident's needs.
- Monitored behavioral changes, documenting observations to inform care strategies and enhance resident well-being.
- Provided support to residents in daily living activities, fostering independence and personal growth.
- Implemented safety protocols and emergency procedures, ensuring a secure environment for all residents.
Education
High School Diploma
Skills
Operations management
Facilities management
Client relationship management
Team leadership
Decision-making
Emergency preparedness
Collaborative teamwork
Multitasking
Reliability
Timeline
General Service Manager
The Womens Center Shelter
04.2026 - CurrentRead More
Shelter Staff/General Service Manager
Second St Shelter
10.2023 - 03.2026Read More
Manager
Pepperidge Farm Warehouse
05.2021 - 07.2023Read More
Assembly Worker
Owens 8 Minor
11.2018 - 03.2021Read More
Group Home Staff Member
The Yulvertons Group Home
09.2014 - 10.2018Read More
Enloe High School
High School Diploma
Read More