Detail-oriented professional with experience in customer service and team collaboration. Known for adaptability and leadership potential, consistently improving service speed and training new crew members to contribute to a high-performing team.
Overview
4
4
years of professional experience
Work History
Front Counter Crew Member
Tim Hortons
Getzville, NY
07.2024 - Current
Provided exceptional customer service by accurately processing orders and addressing inquiries.
Operated cash register efficiently, ensuring accurate and timely transactions.
Maintained cleanliness and organization of front counter area to enhance customer experience.
Collaborated with team members to streamline workflow during peak hours, improving service speed.
Assisted in training new crew members on operational procedures and customer interaction techniques.
Basketball Camp Coach
Cheektowaga School District
Cheektowaga, NY
05.2022 - 06.2024
Designed and implemented engaging basketball drills to enhance skill development.
Coordinated daily practice schedules, ensuring optimal use of facilities and equipment.
Mentored young athletes, fostering teamwork and sportsmanship on and off the court.
Evaluated player performance, providing constructive feedback for improvement.
Developed strategies for effective game play based on player strengths and weaknesses.
Communicated effectively with parents regarding player progress and camp updates.