Jose Sifuentes Jr
El Paso,TX
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Front Counter Crew Member
Five Below
El Paso, TX
06.2025 - 07.2025
- Help customers cash out their merchandise
- Do recovery
- Keep store clean
- Customer services
- Stocked shelves with merchandise according to store guidelines.
- Offered suggestions on product selection based on customer preferences.
- Greeted customers upon arrival and provided exceptional customer service.
- Greeted customers in a friendly and courteous manner, providing excellent customer service.
- Communicated effectively with other staff members regarding customer service issues or operational problems.
- Answered customer questions to maintain high satisfaction levels.
- Followed company guidelines for maintaining cleanliness standards at the front counter area.
- Stocked shelves with merchandise and ensured items were labeled correctly.
- Greeted customers in a friendly and professional manner.
Front Counter Cashier
KFC Restaurant
El Paso, TX
02.2021 - 11.2022
- Greeted customers and answered inquiries in a friendly and professional manner.
- Offered suggestions on menu items based on personal experience with product knowledge training provided by management team.
- Balanced the register at the end of each shift and ensured all transactions were accurate.
- Stocked supplies such as napkins, straws, condiments. for customer convenience.
- Resolved customer complaints in a courteous manner while adhering to company standards and policies.
- Ensured that all safety regulations were followed while handling food products for sale.
- Managed returns and exchanges in accordance with company policies and procedures.
- Cross-trained co-workers on various front counter processes during busy periods.
- Provided change to customers as needed.
- Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
- Actively promoted special offers or discounts available through store promotions.
- Organized register supplies in front end and storage areas.
- Kept register terminal area and store clean and orderly.
- Answered customers' questions and provided information on store procedures or policies.
Education
Americas High School
El Paso, TXSkills
- Product knowledge
- Customer service
- Cleanliness standards
- Stress tolerance
- Cleanliness and hygiene
- Patience and empathy
- Complaint handling
- Active listening
- Team collaboration
- Time management
- Sales promotion
- Communication skills
Timeline
Front Counter Crew Member
Five Below
06.2025 - 07.2025
Front Counter Cashier
KFC Restaurant
02.2021 - 11.2022
Americas High School