Overview
Work History
Education
Skills
Timeline
Generic

Jose Sifuentes Jr

El Paso,TX

Overview

4
4
years of professional experience
2021
2021
years of post-secondary education

Work History

Front Counter Crew Member

Five Below
El Paso, TX
06.2025 - 07.2025
  • Help customers cash out their merchandise
  • Do recovery
  • Keep store clean
  • Customer services
  • Stocked shelves with merchandise according to store guidelines.
  • Offered suggestions on product selection based on customer preferences.
  • Greeted customers upon arrival and provided exceptional customer service.
  • Greeted customers in a friendly and courteous manner, providing excellent customer service.
  • Communicated effectively with other staff members regarding customer service issues or operational problems.
  • Answered customer questions to maintain high satisfaction levels.
  • Followed company guidelines for maintaining cleanliness standards at the front counter area.
  • Stocked shelves with merchandise and ensured items were labeled correctly.
  • Greeted customers in a friendly and professional manner.

Front Counter Cashier

KFC Restaurant
El Paso, TX
02.2021 - 11.2022
  • Greeted customers and answered inquiries in a friendly and professional manner.
  • Offered suggestions on menu items based on personal experience with product knowledge training provided by management team.
  • Balanced the register at the end of each shift and ensured all transactions were accurate.
  • Stocked supplies such as napkins, straws, condiments. for customer convenience.
  • Resolved customer complaints in a courteous manner while adhering to company standards and policies.
  • Ensured that all safety regulations were followed while handling food products for sale.
  • Managed returns and exchanges in accordance with company policies and procedures.
  • Cross-trained co-workers on various front counter processes during busy periods.
  • Provided change to customers as needed.
  • Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
  • Actively promoted special offers or discounts available through store promotions.
  • Organized register supplies in front end and storage areas.
  • Kept register terminal area and store clean and orderly.
  • Answered customers' questions and provided information on store procedures or policies.

Education

Americas High School
El Paso, TX

Skills

  • Product knowledge
  • Customer service
  • Cleanliness standards
  • Stress tolerance
  • Cleanliness and hygiene
  • Patience and empathy
  • Complaint handling
  • Active listening
  • Team collaboration
  • Time management
  • Sales promotion
  • Communication skills

Timeline

Front Counter Crew Member

Five Below
06.2025 - 07.2025

Front Counter Cashier

KFC Restaurant
02.2021 - 11.2022

Americas High School
Jose Sifuentes Jr