Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dwayne Rhye Villanoza

Poughkeepsie,NY

Summary

Energetic with established customer service skills and food service experience. A very adaptable employee and collaborative leader, bringing flexibility and enthusiasm to diverse teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Treat Team Member

Rita's Italian Ice
05.2022 - Current
  • Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
  • Managed time effectively to complete multiple tasks simultaneously while maintaining a high level of quality control.
  • Contributed to overall store success through participation in marketing efforts and promotional events.
  • Collaborated with team members to maintain smooth operations during peak hours, resulting in shorter wait times for customers.

Sales Associate

Hollister
01.2021 - 06.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.


Physical Therapy Aide

Braemar Assisted Living
01.2018 - 05.2019
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Offered expert mobility assistance with physical support, wheelchairs, and other strategies.

Education

Bachelor of Science - Major in Human Biology, Minor in Psychology

Marist College
Poughkeepsie, NY
05.2026

High School Diploma -

Pine Bush High School
Pine Bush, NY
06.2022

Skills

  • Team Leadership
  • Collaboration and Teamwork
  • Critical thinking and Decision-making
  • Reliability and Punctuality
  • Excellent Communication
  • Customer Engagement
  • Handling Complaints
  • Quality Assurance
  • Microsoft Excel

Languages

Tagalog
Native or Bilingual

Timeline

Treat Team Member

Rita's Italian Ice
05.2022 - Current

Sales Associate

Hollister
01.2021 - 06.2023

Physical Therapy Aide

Braemar Assisted Living
01.2018 - 05.2019

Bachelor of Science - Major in Human Biology, Minor in Psychology

Marist College

High School Diploma -

Pine Bush High School

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Dwayne Rhye Villanoza