Dwight Abram Jr
Dunmore,PA
Summary
Dynamic professional with extensive experience at Saint Joseph's Center, excelling in direct support and behavioral management. Proven ability in leadership development and client safety, enhancing life skills for individuals with disabilities. Adept at data entry and relationship management, driving positive outcomes through effective communication and strategic planning.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Direct Support Professional/Behavioral Aide
Saint Joseph's Center
Scranton, PA
06.2022 - Current
- Provided hands-on assistance to individuals with intellectual and developmental disabilities.
- Guided direct support professionals in managing behaviors and training life skills.
- Assisted individuals in daily living activities and personal care routines.
- Collaborated with team members to create individualized support plans.
Internship Student/Entrepreneurship Intern
Keystone College
La Plume, PA
01.2026 - 05.2026
- Conducted market research to identify emerging trends and opportunities.
- Assisted in developing business plans and strategic initiatives for startups.
- Contributed innovative ideas to enhance team performance and outcomes.
- Collaborated with diverse teams to achieve goals and resolve product-related issues.
Customer Service Representative
Kentrel Inc.
Pittston, US
07.2021 - 03.2022
- Performed data entry tasks accurately and efficiently.
- Managed Excel sheets to organize and analyze data.
- Provided exceptional customer service, addressing inquiries and concerns.
- Scheduled service appointments with American Water Company to ensure timely assistance.
Class Treasurer
Allen University
Columbia, South Carolina
08.2020 - 05.2021
- Managed class budget and tracked all financial transactions.
- Organized fundraising events to support class activities and initiatives.
- Collaborated with classmates to gather input on financial decisions.
- Communicated regularly with students about budget updates and spending plans.
- Analyzed financial data to identify areas where cost savings could be achieved.
- Supported budget by coordinating and executing fundraising events.
Sales Representative
EcoShield Pest Control
Scranton, US
01.2019 - 01.2020
- Facilitated door-to-door sales through direct customer engagement and relationship building.
- Managed customer accounts, delivering customized pest control solutions to meet specific needs.
- Conducted thorough inspections to identify pest issues and recommend effective treatments.
- Ensured high levels of customer satisfaction through exceptional service and support.
Education
Bachelor's degree - Business
Keystone college
La Plume, PA03.2026
High school diploma -
Scranton High School
Scranton, PA06.2020
Skills
- Project coordination and management
- Analytical thinking
- Relationship building and networking
- Financial analysis
- Customer service and support
- Data entry
- Communication skills
- Customer service
Certification
- Driver's License
- First Aid Certification
- CPR Certification
Languages
English
Timeline
Internship Student/Entrepreneurship Intern
Keystone College
01.2026 - 05.2026
Direct Support Professional/Behavioral Aide
Saint Joseph's Center
06.2022 - Current
Customer Service Representative
Kentrel Inc.
07.2021 - 03.2022
Class Treasurer
Allen University
08.2020 - 05.2021
Sales Representative
EcoShield Pest Control
01.2019 - 01.2020
Bachelor's degree - Business
Keystone college
High school diploma -
Scranton High School