Summary
Work History
Education
Skills
Timeline
Volunteer

Dwight A. Pridgen

Columbus,OH

Summary

Experienced team leader with expertise in personnel management, retail stocking, and customer service. Skilled in improving team performance and workflow efficiency through effective communication and training. Strong ability in conflict resolution and project management, dedicated to enhancing customer experiences.

Work History

Team Leader – Stock & Receiving

Lowes
Columbus, OH
  • Supervised and trained team members, ensuring compliance with company policies and procedures.
  • Led inventory management and merchandise organization to enhance operational efficiency.
  • Provided exceptional customer service, offering product insights, and assistance.

Retail Sales Associate

Bed, Bath and Beyond
Columbus, OH
  • Guided customers to desired products, and explained features to enhance sales.
  • Supported inventory management through restocking and organizing merchandise.
  • Resolved customer complaints and ensured satisfaction with effective solutions.

Server/Cashier

Red Lobster
Columbus, OH
  • Delivered personalized service by accurately taking and delivering orders.
  • Maintained comprehensive menu knowledge to assist guests effectively.
  • Executed precise financial transactions, ensuring accuracy and efficiency.

Education

Associate of Applied Science - Computer drafting and design

ITT Technical Institute
Columbus, OH

Skills

- Team Leadership

- Customer Service Excellence

- Inventory Control

- Conflict Resolution

- Time Management

- Standing Reach Forklift

- Propane Forklift

- Order (Cherry) Picker

Timeline

Team Leader – Stock & Receiving

Lowes

Retail Sales Associate

Bed, Bath and Beyond

Server/Cashier

Red Lobster

Associate of Applied Science - Computer drafting and design

ITT Technical Institute

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Dwight A. Pridgen