Dwight Davila
Farrell,PA
Summary
Executive Housekeeping Manager with extensive experience at Hampton Inn By Hilton, specializing in employee training and quality assurance. Proven ability to enhance guest relations and ensure compliance with safety procedures. Consistently drives operational improvements while fostering a high-performing team environment. Dedicated to delivering exceptional service and achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Executive Housekeeping Manager/Front Desk Agent
Hampton Inn By Hilton
West Middlesex, PA
04.2022 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored budget spending for the housekeeping department.
- Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
- Inspected rooms on a regular basis to verify that they meet quality standards.
- Performed cashiering duties such as taking payments, issuing receipts and balancing daily transactions.
- Assigned rooms to guests based on availability and preferences.
Operations Associate
Khols Department Store
Hermitage, PA
09.2022 - 04.2023
- Executed shipping of packages and receipt of goods per company procedures.
- Monitored inventory levels, placing orders to prevent material shortages.
Warehouse Worker
Nesco Resource
Hermitage, PA
01.2019 - 02.2021
- Prepared and completed warehouse orders for timely delivery or pickup according to schedule.
- Staged and sorted diverse product types for efficient loading operations.
- Inspected packages for damage, notifying vendors of replacement requirements.
- Identified defective materials, reporting issues promptly to management.
Education
High School Diploma -
Malcolm X Shabazz High School
Newark, NJ06.2000
Skills
- Employee training and staff evaluations
- Guest relations and customer service
- Quality assurance and improvements
- Safety procedures and compliance
- Problem solving
- Warehouse operations
References
References available upon request.
Timeline
Operations Associate
Khols Department Store
09.2022 - 04.2023
Executive Housekeeping Manager/Front Desk Agent
Hampton Inn By Hilton
04.2022 - Current
Warehouse Worker
Nesco Resource
01.2019 - 02.2021
High School Diploma -
Malcolm X Shabazz High School
Similar Profiles
Margaret GoodeMargaret Goode
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express
Cristal MoralesCristal Morales
Housekeeper at Hampton Inn By HiltonHousekeeper at Hampton Inn By Hilton
Leslie SagreraLeslie Sagrera
Laundry/Housekeeper at Hampton Inn by HiltonLaundry/Housekeeper at Hampton Inn by Hilton
Tracy HolcombTracy Holcomb
Front Desk Supervisor at Hampton Inn By HiltonFront Desk Supervisor at Hampton Inn By Hilton
Kyra CrosbyKyra Crosby
Direct Support Professional at Abound HealthDirect Support Professional at Abound Health