Dynamic franchise owner and area director with a proven track record in operations management and brand compliance at Grandy's Restaurant and Arby's. Expert in enhancing operational efficiency and fostering strong franchise relations. Committed to community engagement and mentoring, driving strategic initiatives that elevate team performance and customer satisfaction.
As Franchisee Owner. I was responsible for hiring great talent, to ensure that our guests were always taken care of, better than they expected.
I created an environment, that was community focused. To let the customers know, that they were more than just a dollar sign to us. If they or a family member was sick and in the hospital, my wife and i would take the time to visit them in the hospital and take them food.
We always, were involved in the Schools. Police and Fire Departments, along with the Teachers and the Nurses.
Being involved in the Schools, in our communities. I was awarded a Lifetime Member Award