Summary
Overview
Work History
Education
Skills
Timeline
Life Time PTA award
Generic

Dwight Owens

Garland

Summary

Dynamic franchise owner and area director with a proven track record in operations management and brand compliance at Grandy's Restaurant and Arby's. Expert in enhancing operational efficiency and fostering strong franchise relations. Committed to community engagement and mentoring, driving strategic initiatives that elevate team performance and customer satisfaction.

Overview

22
22
years of professional experience

Work History

Franchise Owner

Grandy's Restaurant
10.2005 - 11.2023

As Franchisee Owner. I was responsible for hiring great talent, to ensure that our guests were always taken care of, better than they expected.


I created an environment, that was community focused. To let the customers know, that they were more than just a dollar sign to us. If they or a family member was sick and in the hospital, my wife and i would take the time to visit them in the hospital and take them food.


We always, were involved in the Schools. Police and Fire Departments, along with the Teachers and the Nurses.



Area Director

Arby's Restaurant
03.2002 - 10.2005
  • Directed operational strategy to enhance regional performance and align with corporate objectives.
  • Implemented process improvements that streamlined workflows and increased team efficiency across multiple locations.
  • Mentored district managers, fostering leadership skills and promoting best practices within the organization.
  • Analyzed market trends to identify growth opportunities, driving strategic initiatives in underperforming areas.

Education

High School Diploma -

Whitewright High School
Whitewright, TX
06-1980

Skills

  • Brand compliance
  • Franchise relations
  • Operations management
  • Operational efficiency in small businesses

Timeline

Franchise Owner

Grandy's Restaurant
10.2005 - 11.2023

Area Director

Arby's Restaurant
03.2002 - 10.2005

High School Diploma -

Whitewright High School

Life Time PTA award

Being involved in the Schools, in our communities. I was awarded a Lifetime Member Award