Dwight Rhodes
Duluth,GA
Summary
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt, and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 10 years delivers energetic approach to meeting expectations. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Senior Delivery Driver
Wallace Graphics
Duluth, GA
10.2022 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Maintained accurate records of deliveries, including delivery times, products shipped, and signatures from recipients.
- Utilized street maps to plan and determine most efficient routes.
- Processed shipment documents neatly and efficiently for each load.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Contacted customers prior to delivery to coordinate delivery times.
- Communicated frequently with dispatchers regarding route changes or delays due to traffic congestion or weather conditions.
- Reported vehicle maintenance needs promptly so repairs could be scheduled in a timely manner.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues that arose with deliveries.
- Kept accurate logs of all deliveries and trips.
- Loaded and unloaded cargo safely according to company guidelines and federal regulations.
- Practiced defensive driving techniques at all times while operating delivery vehicles on public roads.
Swing DOT Courier
Federal Express
Norcross, GA
10.2015 - 09.2022
- Followed safety precautions when loading, unloading packages into, out of vehicle.
- Coordinated parcel delivery using strong time management skills.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Communicated effectively with dispatch personnel regarding route changes or delays.
- Performed routine air and fluid checks and refueling for vehicles.
- Sorted parcels according to delivery route.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Scanned inbound and outbound packages to sort for destination.
- Met deadlines while adhering to DOT regulations regarding hours of service.
- Provided courteous customer service by responding promptly to inquiries.
- Maintained adherence to stringent delivery deadlines.
- Executed proper paperwork procedures related to deliveries, including invoices, bills of lading.
- Adhered strictly to traffic laws while driving a commercial vehicle.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Maintained accurate records of all deliveries, including tracking numbers and signatures.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Answered shipment and delivery questions concerning estimated times of arrival.
Education
High School Diploma -
Norcross High School
Norcross, GA05-2006
Skills
- Order Verification
- DOT Compliance
- Vehicle Maintenance
- Mileage Tracking
- Product Promotion
- Dispatch Communication
- Goods Transport
- Package Scanning
- Load Balancing
- GPS Navigation
- Payment Collection
- Cargo Handling
- Equipment Operation
- Teamwork and Collaboration
- Exceptional Written and Verbal Communication Skills
- Safe Driving
- Vehicle Inspection
- Time Management Skills
- Safe Driver Training
- Punctual and Reliable
- Heavy Lifting
- Pallet Jack and Hand Truck Operation
- Valid Driver's License
- Pre-Trip and Post-Trip Inspections
- Excellent Sense of Direction
- Skilled Forklift Operator
- Safe Driving Record
- Local Routes Understanding
- Defensive Driver Training
- Clean Driving Record
- Clean MVR
References
References available upon request.
Timeline
Senior Delivery Driver
Wallace Graphics
10.2022 - Current
Swing DOT Courier
Federal Express
10.2015 - 09.2022
High School Diploma -
Norcross High School