Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver and Kitchen Manager
Nikki’s Ginger Tea
Detroit, Michigan
08.2023 - Current
Delivered rush merchandise on tight schedules to meet customer targets.
Adhered to all applicable traffic laws while driving delivery vehicle.
Contacted customers prior to delivery to coordinate delivery times.
Reviewed delivery documents and orders and reported errors to supervisor.
Ensured accurate completion of all paperwork associated with deliveries.
Utilized GPS and maps for efficient route planning.
Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Loaded and unloaded vehicles at distribution center and delivery address.
Verified deliveries against shipping instructions prior to delivering to customers.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Community Liaison and Lead Trainer
Planted Detroit
Detroit, MI
12.2018 - 08.2023
Stakeholder engagement: identify + own relationships with key community members, including working with them to understand the broader needs of the community
Develop programming and plan supporting initiatives to help work towards fulfilling their needs
General exposure initiatives: actively participate in increasing brand exposure through tours, community events, flyering, hosting talks, etc
Develop and manage robust educational programming
Stay up to date with all training procedures and apply learnings to all community and educational programming
Secondary Responsibilities: Harvesting and preparing orders for customers
Seeding varieties of plants for production needs
Maintaining and cleaning hydroponic equipment
Tracking inventory and reporting to managers
Provide assistance to other departments throughout the farm as needed
Working knowledge in all areas of growing - seeding, planting, harvesting, processing, and cleaning is necessary to fulfill daily operation duties
Created and delivered community presentations to deliver at local events, including workshops, seminars and fairs.
Lead Digital Steward
Equitable Internet Initiative
Detroit, Michigan
01.2016 - 01.2018
Building wireless internet networks for the islandview community using existing community partners and properties
Doing site surveys for potential internet connections to determine the safety and accessibility of the building
Designing plans, maps, spreadsheets, and diagrams for the networks to not only show potential residents/ customers but to use as evidence of the power and expansion of the network for fundraising uses
Hosting workshops to teach network safety/ security to residents, and resource workshops for residents who need to locate things like employment opportunities, health and wellness solutions or anything they might find useful to their day to day
Physical wiring and installation of townhomes, apartment buildings, schools and churches
Special Qualifications or Certifications: Certified Digital steward, Certified Ubiquity Wiring Administrator, Certified Ubiquity Wiring Specialist
Provided guidance to other technicians in identifying and resolving complex networking issues.
Maintained customer networks by monitoring performance, resolving problems and providing ongoing maintenance.
Managed installation of firmware updates on routers, switches, firewalls.
Responded promptly to service requests from customers regarding their internet connection issues.
Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Installed, configured and tested network hardware such as routers, switches and wireless access points.
Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Kitchen Manager
Nikki's Ginger Tea
Detroit, Michigan
03.2012 - 06.2016
Scheduling and receiving weekly beverage deliveries and supplies
Checking delivery contents to verify product quality and quantity
Ordering and purchasing equipment and supplies needed for production
Clean and sanitize work areas, equipment, utensils, dishes and silverware
Ensuring food is placed in designated containers and storage areas to prevent spoilage
Weight measure wash peel and cut various fruits and vegetables for tea preparation
Remove trash and clean kitchen garbage containers
Overseeing the entire production of beverages start to finish and determining which steps are the most important to control to ensure the product meets FDA standards
Special Qualifications or Certifications: HACCP Certified (Hazard Analysis and Critical Control Point)
Ensured compliance with health and safety regulations.
Explained goals and expectations required of trainees.
Skills
Delivery logging
Commercial driving
Order picking and processing
Inventory management
Safe driving
Heavy lifting
Positive attitude
Adaptability and flexibility
Pallet jack and hand truck operation
Teamwork and collaboration
Certification
Certified Digital steward
Certified Ubiquity Wiring Administrator
Certified Ubiquity Wiring Specialist
HACCP Certified (Hazard Analysis and Critical Control Point)
Timeline
Delivery Driver and Kitchen Manager
Nikki’s Ginger Tea
08.2023 - Current
Community Liaison and Lead Trainer
Planted Detroit
12.2018 - 08.2023
Lead Digital Steward
Equitable Internet Initiative
01.2016 - 01.2018
Kitchen Manager
Nikki's Ginger Tea
03.2012 - 06.2016
Certified Digital steward
Certified Ubiquity Wiring Administrator
Certified Ubiquity Wiring Specialist
HACCP Certified (Hazard Analysis and Critical Control Point)