Dwight Truesdale
Virginia Beach,VA
Summary
Motivated and adaptable Security+ certified professional with a strong foundation in technical support, cybersecurity principles, and problem-solving. Transitioning from a successful career in entrepreneurship, graphic design, and client service into IT support, bringing attention to detail, critical thinking, and customer-focused solutions. Seeking an Tier 1 IT Support role to apply network security knowledge, system troubleshooting skills, and authentication support expertise while continuously expanding technical proficiency in an IT environment.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Security+ Certified | Problem-Solver | Technical & Creative Thinker
Cybersecurity Certification
03.2025 - Current
- CompTIA Security+ certified professional with a solid foundation in problem-solving, technical aptitude, and customer engagement.
- Possesses strong problem-solving capabilities, attention to detail, and customer service skills that are applicable to cybersecurity roles. Ready to utilize analytical thinking and technical expertise in cybersecurity operations.
Freelance Graphic Designer
TRUZ Ink
06.2017 - Current
- Designed and developed digital assets for clients, emphasizing security-conscious design.
- Managed projects with precision, ensuring protection of client data and intellectual property.
- Applied problem-solving skills to troubleshoot software and hardware issues.
Master Barber & Business Owner
Simply Elegant Beauty and Barber
07.1990 - Current
- Operated a successful business, handling customer relations, scheduling, and finances. Excellent time management skills.
- Maintains over 90% of customer satisfaction and retention.
- Built trust and maintained client confidentiality, critical in cybersecurity roles.
- Managed digital payment processing and security compliance for transactions.
Education
Mechanical Engineering
Norfolk State University
Norfolk, VA01.1995
Skills
- Cybersecurity & IT Support: Security certification, troubleshooting skills, system protection
- Technical & Analytical Thinking: Mechanical engineering coursework, precision-based problem solving
- Graphic & Web Design: Adobe Suite, website management, digital branding
- Project Management & Timeline Management
- Entrepreneurial Leadership: Small business management, customer engagement
- Process Improvement & Attention to Detail: Quality control, security awareness
- Accurate Data Management & Workflow Improvement
- 20 years Collaboration, Communication, & Stakeholder Engagement
Websites
Certification
- CompTIA Security+ Certification - February 2025
- Azure Cloud Certification – In progress 2025
- Ongoing Self-Study: IBM Cybersecurity Analyst (Coursera), TryHackMe, Hack The Box
Personal Information
Affiliations
- Member of CompTia Cybersecurity Community
- Engaged in ongoing learning through cybersecurity podcasts and blogs
Timeline
Security+ Certified | Problem-Solver | Technical & Creative Thinker
Cybersecurity Certification
03.2025 - Current
Freelance Graphic Designer
TRUZ Ink
06.2017 - Current
Master Barber & Business Owner
Simply Elegant Beauty and Barber
07.1990 - Current
Mechanical Engineering
Norfolk State University
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