Dedicated and focused Project Management Specialist with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible, detail-oriented, and adaptive team player with expertise in equipment operation, staff training and development, customer service, and process improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager/ Scrum Master
Department of Defense
Arlington, VA
07.2017 - Current
Responsible for ensuring on-time and on-budget delivery of software applications in collaboration with project sponsors and stakeholders.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Drafted reports summarizing progress made on projects for review by the executive leadership team.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Ensured compliance with applicable laws, regulations, policies, and procedures throughout the life cycle of each project.
Constructed budget, timelines, milestones, and work products.
Provided day-by-day project leadership and decision-making on multiple high-visibility projects, about scope, iteration, and resources.
Established and nurtured a collaborative working environment amongst the development team and auxiliary personnel.
Utilized tools such as Jira, Confluence, MS Project, and Agile methodologies.
Resolved conflicts within and across development initiatives between resources, schedules, budgets, and priorities.
Developed mock-ups to help facilitate the developer's understanding of requirements.
Sr. Scrum Master/ Team Lead
Microsoft
Chevy Chase, MD
07.2014 - 07.2017
Manage and develop scaled Agile portfolios of the highest complexity.
Coached and mentored team members in Agile and Scrum concepts, values, principles, and practices.
Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other Scrum-related meetings.
Identified and removed impediments to the team's progress through effective facilitation of problem-solving sessions.
Tracked and reported on project progress using burn-down charts, velocity tracking, and other metrics.
Provided guidance to product owners on grooming user stories for development teams.
Assisted with developing and maintaining a product backlog according to business priorities.
Developed strategies for continuous improvement of the software development process.
Collaborated with stakeholders from different departments to ensure successful delivery of projects.
Conducted risk analysis activities to identify potential issues that could impede progress.
Encouraged collaboration between teams by facilitating knowledge-sharing sessions across multiple locations.
Actively monitor the performance of the scrum team against objectives set out at the start of each sprint cycle.
Evaluated existing processes and procedures within an organization to identify areas for improvement.
Scrum Master / Business Analyst
NASA Goddard Space Flight Center
Greenbelt, MD
06.2010 - 06.2014
Provided division-level project support for the logistics program director, as well as the office of the CIO.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified the needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Analyzed customer requirements and translated them into software specifications.
Developed user stories, use cases, workflow diagrams, and other artifacts for documenting requirements.
Reviewed system designs to ensure that the proposed solution meets customer needs.
Facilitated brainstorming sessions with stakeholders to identify business objectives and functional requirements.
Worked closely with product owners to define acceptance criteria for features.
Conducted interviews with stakeholders to gather information about their expectations of the system's functionality.
Enforced scrum values such as transparency, respect, commitment, courage, focus, openness, and inspection.
Participated in feature design discussions offering insights from an Agile perspective when necessary.
TELECOMMUNICATIONS SPECIALIST, GS-13 at Secretary of Defense Communications, Department of DefenseTELECOMMUNICATIONS SPECIALIST, GS-13 at Secretary of Defense Communications, Department of Defense
Administrative Assistant at Department of Defense - Defense Contract Management AgencyAdministrative Assistant at Department of Defense - Defense Contract Management Agency
Contracting Officer (Full-Time) at Department of Defense - Defense Logistics AgencyContracting Officer (Full-Time) at Department of Defense - Defense Logistics Agency