Dwight R. Williamson
Seagrove,NC
Summary
Motivated individual with 36 years experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
36
36
years of professional experience
Work History
Inside Sales Account Manager
Baker Distributing Company
08.2016 - Current
- Assisted in developing a strategic plan with internal team and outside sales associates, to target potential accounts in a new market area.
- Contributed to team success by helping train and motivate less experienced team members.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Communicate with vendors and manufacturers to assist in resolving customer issues regarding pricing, availability, and delivery of products.
Territory Manager
C. C. Dickson Co
09.1999 - 02.2016
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Emphasized product features based on analysis of customers' needs.
- Collaborated with branch team to complete sales transactions.
- Organized customer training to promote product lines.
- Implemented stocking inventory programs at customer locations.
- Addressed and resolved customer issues, without jeopardizing business interest.
- Aligned company strategic objectives with sales responsibilities.
- Attended trade shows and industry events to promote company products and services.
Sales/Project Manager Team Leader
Superior Mechanical Inc
03.1987 - 09.1999
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Reported regularly to General managers on project budget, progress and technical problems.
- Adhered to industry practices, company standards and safety protocols in work.
Education
High School Diploma -
Asheboro High School
Asheboro, NCSkills
- Customer Surveying
- Customer Needs Assessments
- Providing Feedback
- Communications Strategies
- Inventory Control Processes
- Stock Control
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Organized and detail-oriented with a strong work ethic
Timeline
Inside Sales Account Manager
Baker Distributing Company
08.2016 - Current
Territory Manager
C. C. Dickson Co
09.1999 - 02.2016
Sales/Project Manager Team Leader
Superior Mechanical Inc
03.1987 - 09.1999
High School Diploma -
Asheboro High School
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