Dwon Johnson
Largo ,MD
Summary
Detail-oriented professional known for upholding safety protocols and maintaining accurate delivery records. Proven ability to resolve customer inquiries effectively, ensuring a positive public image and fostering community relationships.
Overview
23
23
years of professional experience
Work History
usps city letter carrier
us postal service
Forestville, md
02.2005 - Current
- Efficiently delivered mail and packages along designated routes.
- Sorted and organized mail to ensure timely distribution.
- Assisted customers with inquiries and service requests, improving overall satisfaction.
- Adhered to safety protocols while operating postal vehicles.
- Collaborated with team members to ensure smooth operations.
- Conducted regular vehicle inspections for maintenance needs.
- Resolved customer complaints effectively, fostering positive relationships.
- Maintained professional and effective public relations with customers and community members.
- Delivered and collected mail along assigned routes to ensure timely distribution. on foot or by vehicle under varying road and weather conditions.
- Ensured that all safety guidelines were followed during deliveries.
- Reported any suspicious activities to supervisors immediately.
Security Officer
Allied Barton Security
washington, dc
02.2004 - 02.2005
- Conducted regular patrols to identify and address potential security threats.
- Responded promptly to incidents, providing assistance and reporting details.
- Implemented safety measures to protect personnel and property effectively.
- Monitored access points to ensure security protocols were followed.
- Maintained clear communication with team members during shifts and emergencies.
- Facilitated smooth entry for staff and guests by greeting them upon arrival.
- Maintained accurate logs of all security related activities.
Education
High School Diploma -
Crossland High School
Temple Hills, MD05-2002
Some College (No Degree) - Computer Science
Pg Community College
Largo,mdSkills
- Customer service
- Vehicle operation
- Time management
- Customer complaint resolution
- Safety compliance
- Problem solving
Timeline
usps city letter carrier
us postal service
02.2005 - Current
Security Officer
Allied Barton Security
02.2004 - 02.2005
High School Diploma -
Crossland High School
Some College (No Degree) - Computer Science
Pg Community College