Dwon Pelt
Indianapolis,IN
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
Work History
Store Market Manager
LensCrafters
02.2015 - Current
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Sales Associate
FinishLine
03.2014 - 08.2017
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Business
Iowa Central Community College
Fort Dodge, IASkills
- Store operations
- Performance Analysis
- Partnership Building
- Retail Inventory Management
- POS Systems
- Store Merchandising
- Loss Prevention
- Team Development
- Employee Training
- Talent Recruitment
- Payroll Management
- Delegating Work
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time offHealthcare benefits401k matchTeam Building / Company RetreatsTimeline
Store Market Manager
LensCrafters
02.2015 - Current
Sales Associate
FinishLine
03.2014 - 08.2017
No Degree - Business
Iowa Central Community College