DANIELLE CATE
General Manager
Gray,TN
Summary
Transformative training expert dedicated to elevating team performance and driving impactful learning initiatives. Proven track record in developing and implementing effective training programs that enhance skill sets and foster professional growth. Strong focus on collaboration and adaptability ensures seamless alignment with evolving organizational needs, while expertise in instructional design, facilitation, and performance assessment contributes to measurable outcomes. Recognized for reliability and consistently achieving targeted results, with a commitment to excellence in every project.
Overview
19
19
years of professional experience
Work History
Store Market Manager
Lenscrafters
10.2017 - Current
- Developed high-performing teams through targeted recruitment, comprehensive training, and consistent coaching which resulted in a level 5/5 rating for past 5 years.
- Facilitated clear communication between store teams and corporate leadership, fostering a collaborative environment that prioritized shared goals.
- Led the successful opening of new store locations, coordinating construction schedules, hiring initiatives, and marketing efforts for seamless launches.
- Mentored aspiring leaders within the organization by providing growth opportunities, guidance, and support to foster their professional development.
- Ensured compliance with company policies, safety standards, and local regulations through regular audits and staff education.
General Manager
ULTA Beauty
08.2016 - 11.2017
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Developed and implemented training programs to enhance product knowledge and sales techniques.
- Led sales team to exceed quarterly targets through strategic planning and performance evaluations.
- Led talent acquisition strategies, reducing time-to-fill positions and improving candidate quality.
- Conducted assessments to identify skill gaps and tailored training solutions accordingly.
Store Manager
Bath and Body Works
08.2013 - 08.2016
- Led daily store operations, ensuring exceptional customer service and adherence to company standards.
- Trained and mentored new staff, fostering a collaborative team environment and enhancing performance.
- Analyzed sales data to identify trends, optimizing inventory management and product placement strategies.
- Implemented visual merchandising strategies, improving store presentation and increasing customer engagement.
- Conducted regular audits of store compliance with health and safety regulations to ensure operational integrity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Counter Manager
Lancome- Belk
09.2006 - 08.2012
- Led team in delivering exceptional customer service to enhance brand loyalty.
- Trained and mentored staff on product knowledge and sales techniques.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
- Analyzed sales data, identifying trends to inform strategic decision-making and forecasting.
Education
Bachelor of Science - Interdisciplinary Studies
EAST TENNESSEE STATE UNIVERSITY
Johnson City, TN12-2011
Skills
- Performance analysis
- Strategic planning
- Project management
- Store operations
- Merchandising strategies
- Coaching and mentoring
- Talent acquisition
- Risk management proficiency
Timeline
Store Market Manager
Lenscrafters
10.2017 - Current
General Manager
ULTA Beauty
08.2016 - 11.2017
Store Manager
Bath and Body Works
08.2013 - 08.2016
Counter Manager
Lancome- Belk
09.2006 - 08.2012
Bachelor of Science - Interdisciplinary Studies
EAST TENNESSEE STATE UNIVERSITY