Dwyan Jones
Jeffersonville,IN
Summary
Dynamic Senior Data Scientist and Technology Leader with 28 years of extensive experience in statistical modeling, data mining, and technology management. Expertise in optimizing database performance and implementing innovative data processing architectures that enhance operational efficiency. Proven track record of synthesizing vast amounts of structured and unstructured data into actionable insights, facilitating strategic decision-making and driving organizational success. Skilled in leading cross-functional teams to deliver high-quality database solutions aligned with business objectives, while committed to leveraging advanced analytics and technology to drive business growth and transformation.
Overview
28
28
years of professional experience
Work History
Lead Technology Leader-SRE-Site Reliability Engineer
Humana Inc.
Louisville, KY
08.2024 - Current
- Manage Operational teams who performed daily operational duties for business applications in Azure , GCP, DB2, SQL Server, and Oracle. The teams are also responsible for incident resolution by working with internal development teams and external vendors to quickly solve production problems to assure that managed applications meet all business and IT related SLAs. The applications managed significantly involved in the $80 Billion dollars in revenue that Humana generates annually.
Lead Database Engineer
Humana Inc.
Louisville, KY
08.2022 - 09.2024
- Build and deployment of database solutions which support a major technology modernization program for the CarePlus Medicare plan. Primary responsibilities will include database strategy and design, SQL Server database performance optimization, all aspects of SQL Server database administration & maintenance of our database modernization roadmap. Responsibilities are as follows:
- Function as the primary technical architect & administrator on production and non-production databases Design, build, and maintain data processing architectures and solutions enabling the efficient conversion of structured and unstructured data to insights at enterprise scale.
- Oversee multiple developers in the coding, testing and deployment of application enhancements. Optimize database access and allocates/re-allocate database resources for optimum configuration, database performance and cost.
Lead Technology Professional
Humana Inc.
Louisville, KY
03.2020 - 08.2022
- Works with design engineering and test team to drive products from design completion to volume production release. Performs various engineering tests to verify and validate product designs. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers’ product related problems/issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Lead platform teams to ensure that production environments are stable, up-to-date, and that the applications of those environments have the needed resources. The platforms in Cloudera Hadoop CDH/CDP and ESRI.
Senior Data Manager
Humana Inc.
Louisville, KY
06.2015 - 03.2020
- Developing Oracle and Hadoop database environments that are conducive to business reporting and predictive analytics. This includes manipulating and formatting both structured and unstructured data into a sound data model and building project specific data assets for a variety of analytic and nonanalytic business units. To accomplish these tasks a variety of programing languages were utilized including but not limited to SQL (Oracle, Netezza, and HIVE), SAS, and Unix Shell Programming, Sqoop. Furthermore, a variety tool software were utilize including but not limited to SAS Enterprise Guide (5.1 and 7.1), StreamSets, Trifacta, Podium, Toad 12.8, PLSQL Developer, HUE (Cloudera) and Aginity Workbench for PureData System for Analytics.
Senior Statistical Analyst
Lane Bryant
Columbus, OH
08.2013 - 01.2015
- Cleansed and restructured the undocumented Teradata database environment into a set of structured tables and views (SQL) of customer purchasing, demographic, and marketing contact related information. Structure provided accurate customer performance reports and allowed for the development and production of highly predictive statistical models (regression, cluster, neural network, machine learning, and etc.) of customer purchasing and or potential purchasing behavior (SPSS Modeler 16).
Senior CRM Analyst
Express Incorporated
Columbus, OH
12.2010 - 08.2013
- Developed standardized SQL queries and analytic reports (Oracle Database) which increased the accuracy and speed of reporting by over 50%. Performed adhoc analysis of a variety customer and campaign related topics outlining the most impactful sights (MicroStrategy, COGNOS)—all of which were used by upper administration to increase the company’s revenue yearly.
Statistics/Research Design Online Instructor
University of Phoenix
Phoenix, AZ
11.2009 - 06.2012
- Developed online training protocols to impart advanced statistical learning to a diverse graduate student population—protocols resulted in a yearly student successful completion rate of over 80% (Instructional analytics tools included but not limited to SPSS Statistics and Excel).
Statistician
Dillard’s Incorporated Store Services
Little Rock, AR
12.2007 - 12.2010
- Developed standardized SQL queries (IBM DB2) used companywide to ensure reliability, accuracy, and consistency of analytic reporting. Performed adhoc analyses to answer critical business questions (COGNOS, SQL). Developed predictive models (IBM Design Studio InfoSphere Warehouse and SPSS Clementine) used to select customers for targeted marketing across all base and specialized products which had a positive impact on Dillard’s total revenue.
Research Design Specialist/Test Prep-Coordinator
Mississippi Valley State University
Itta Bena, MS
03.2007 - 12.2007
- Primary administrator of the TK20 CampusTools HigherEd System Administration tool—online evaluation, research, and tracking tool which increased the monthly identification of at risk students in the College of Education by over 30% within the first 6 months of its activation. Provide in class instruction to both graduate and undergraduate students in basic computing and research design strategy.
Lead Researcher
Robert L. Jenkins Consulting
Starkville, MS
01.1998 - 05.2006
- Aided in the research and eventual publication of the Malcolm X Encyclopedia (2002) which garnered over $1 M in sales the first 3years of its publication. Provided vital analytical research in the successful defense of the major paint retailers and Tobacco companies against law suits brought against them in Mississippi in reference to lead paint poisoning and smoking related illnesses (SPSS-data summarization, model development, and data mining).
Education
PhD - Technology
Mississippi State University
Starkville, MSMA - History
Mississippi State University
Starkville, MSBA - History
Millsaps College
Jackson, MSSkills
- Strategic visioning
- DevOps implementation
- IT infrastructure
- Technology infrastructure optimization
- Data Science
- Statistics
- Research Design
- SAS
- SQL
- Trifacta
- SPSS
- SPSS
Accomplishments
- Achieved the successful decommissioning the Neteeza Database Platform (over 1500 users and over 100 production processes) to a Azure based environment by developing and implementing the communication frame work used to effectively and quickly dispense information and instruction to cross functional teams.
- Supervised and served as technical SME for a team of 6 Hadoop Administrators that managed a large scale Hadoop environments and their upgrades, environments that served over 1000 users and 100 production processes.
- Achieved the successful design and implementation of an automated ETL scheduling framework that built and updated Oracle database assets used marketing departments, business analysts, and data scientists.
Training
- Social Science Research Institute Mississippi State University, Starkville, MS SPSS version 14-20
- IBM, Little Rock, AR DB2 Database Environment, DB2 SQL, IBM Business Intelligence-IBM DB2 Warehouse Design Studio V 9.5, Korn Shell Programming, IBM COGNOS
- Brierley’s and Partners, Plano, TX Oracle Database Structure and SQL, PL/SQL Developer, COGNOS
- Teradata Corporation, Dayton, OH Teradata Administrator 13.10, Teradata Assistant, Teradata SQL, Teradata Basic Data Model
- QueBit Consulting, Scarsdale, NY SPSS Modeler 16
- SAS Café Humana Learning Center, Louisville, KY Introduction to SAS (LIBNAME statement, LET statements, INCLUDE statements, Data Steps)
- SAS Enterprise Guide 7.1 Humana Inc. Learning Center, Louisville, KY Introduction to SAS Enterprise Guide 7.1 (Review of software and its new functionality)
- Humana Digital Health and Analytics Louisville, KY Python and Spark (Databricks Group—Microsoft)
- Humana Digital Health and Analytics Louisville, KY StreamSets (Stream Sets)
- Humana Digital Health and Analytics Louisville, KY Podium (Podium)
- Humana Digital Health and Analytics Louisville, KY StreamSets (StreamSets Inc.)
- Humana Digital Health and Analytics Louisville, KY Trifacta (Trifacta )
- Humana Digital Health and Analytics Louisville, KY Azure Cloud (Microsoft Azure )
Languages
English
Timeline
Lead Technology Leader-SRE-Site Reliability Engineer
Humana Inc.
08.2024 - Current
Lead Database Engineer
Humana Inc.
08.2022 - 09.2024
Lead Technology Professional
Humana Inc.
03.2020 - 08.2022
Senior Data Manager
Humana Inc.
06.2015 - 03.2020
Senior Statistical Analyst
Lane Bryant
08.2013 - 01.2015
Senior CRM Analyst
Express Incorporated
12.2010 - 08.2013
Statistics/Research Design Online Instructor
University of Phoenix
11.2009 - 06.2012
Statistician
Dillard’s Incorporated Store Services
12.2007 - 12.2010
Research Design Specialist/Test Prep-Coordinator
Mississippi Valley State University
03.2007 - 12.2007
Lead Researcher
Robert L. Jenkins Consulting
01.1998 - 05.2006
MA - History
Mississippi State University
BA - History
Millsaps College
PhD - Technology
Mississippi State University