Dyami Ortiz Bermudez
Product Specialist
Grand Island,NE
Summary
Friendly hardworking and flexible employee willing to learn. Passion for technology, learning and becoming better in any field. Pursuing opportunities to grow, learn skills, and build better habits.
Overview
7
7
years of professional experience
Work History
Sales Advisor
Best Buy
Grand Island, NE
10.2021 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
- Scheduled appointments and managed master calendar.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Package Handler
Fedex
Grand Island, NE
09.2021 - 10.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Recreational Leader
Grand Island Fieldhouse
Grand Island, United States
11.2018 - 02.2020
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Scheduled events in recreation facilities and monitored facility conditions.
- Kept athletic and games equipment and facilities organized and maintained.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Grand Island Central Catholic
Grand Island05.2020
Skills
- Product and Service Knowledge
- Flexible & Adaptable
- Computer proficiency
- Bilingual
- Hardworking
- Cooperative
- Data Entry and Maintenance
- Customer Retention Strategies
Timeline
Sales Advisor
Best Buy
10.2021 - Current
Package Handler
Fedex
09.2021 - 10.2021
Recreational Leader
Grand Island Fieldhouse
11.2018 - 02.2020
High School Diploma -
Grand Island Central Catholic