Dyana Cardenas
Spring,TX
Summary
Dynamic and dedicated professional with experience at Sonic Drive In and Prime Hospitality Services of Texas. Proven ability in quality control and team collaboration, enhancing guest experiences through exceptional service. Skilled in beverage preparation and maintaining a calm demeanor under pressure, ensuring memorable moments for guests while achieving high standards of service.
Overview
2
2
years of professional experience
Work History
server
Sonic Drive In
05.2024 - 01.2025
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Quality Control Inspector
New Caney Beverage
06.2024 - 08.2024
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
Server
Prime Hospitality Services of Texas
10.2022 - 10.2023
- I retired because Iwas worrking through employment agency
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
Industrial Safety Technician For The Petroleum Ind - Petroleum
Politecnico Agroindustrial
Colombia12-2016
Skills
- Team collaboration
- Quality control
- Beverage preparation
- Table setting knowledge
- Team member support
- Calm demeanor
- Buffet setup and takedown
Languages
Spanish
Full Professional
English
Elementary
Timeline
Quality Control Inspector
New Caney Beverage
06.2024 - 08.2024
server
Sonic Drive In
05.2024 - 01.2025
Server
Prime Hospitality Services of Texas
10.2022 - 10.2023
Industrial Safety Technician For The Petroleum Ind - Petroleum
Politecnico Agroindustrial
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