Dyani Torres
Peabody,MA
Summary
Resourceful and experienced worker with expertise in customer service and file management. Detail-oriented team player known for strong organizational skills. Successfully handles multiple projects simultaneously with a high degree of accuracy. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Traffic Violations Processing Representative
Sensys Gatso
07.2023 - Current
- Video processing traffic violations and issuing citations.
- Collaborated with team members to achieve departmental goals and maintain a strong commitment to quality service delivery.
Sales Associate
DSW
07.2022 - 09.2023
- Pick up and shipping order fulfillment and cashier.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Fulfillment Team Member
Target
11.2021 - 05.2022
- Pick up and shipping order fulfillment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
Cashier
HomeGoods/TJX
Danvers
10.2020 - 03.2021
- Cashier and stock
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Nail Technician License -
Blessing Channels Nail Academy
Woburn, MA01-2025
Esthetician License in Esthetics -
Diamond Aesthetics Academy
Lynn, MA11-2024
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA06.2022
Skills
- Teamwork
- Problem-solving
- Adaptability
- Processed, reviewed, and documented traffic violation cases for a high-volume law office
- Collaborated with other departments to ensure compliance with applicable laws, and regulations
- Prepared violation paperwork for pretrial conferences, and in-court proceedings
- Managed incoming traffic violation paperwork from state and city jurisdictions
- Managed and tracked inventory levels and product demand to ensure adequate stock and replenishment
- Familiar with proper shipping, handling, and packaging procedures
- Proven track record of effectively and efficiently completing customer orders in a timely manner
- Operated cash registers and POS systems to process payments
Timeline
Traffic Violations Processing Representative
Sensys Gatso
07.2023 - Current
Sales Associate
DSW
07.2022 - 09.2023
Fulfillment Team Member
Target
11.2021 - 05.2022
Cashier
HomeGoods/TJX
10.2020 - 03.2021
Nail Technician License -
Blessing Channels Nail Academy
Esthetician License in Esthetics -
Diamond Aesthetics Academy
High School Diploma -
Peabody Veterans Memorial High School
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