Dyann Branch

• Maintained high standards of customer service by building relationships with clients.
• Identified potential risks in client businesses and recommended appropriate insurance coverage.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.

• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

• Improved patient care by implementing customized care plans tailored to individual needs.
• Facilitated patient recovery through expert wound care, infection control measures, and pain management techniques.
• Demonstrated adaptability and flexibility in nursing practice, adjusting care strategies as needed to best meet evolving patient needs.
• Collaborated with interdisciplinary team members, ensuring seamless coordination of care for patients.
• Contributed valuable insights during interdisciplinary team meetings to optimize overall treatment plan effectiveness for each individual case presented during rounds discussions.

( these nursing positions were 2/1970-11/1977. Unable to add on resume forms)