Dyanne Riley
Philadelphia,PA
Summary
Managed event planning and execution using strong attention to detail and communication skills. Diligent Desired Position with background in support services. Effectively managed administrative tasks and provided exceptional customer assistance. Demonstrated reliability and adaptability in fast-paced environments, showcasing strong communication and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Shelter Support Staff
Project Home
10.2024 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Communicated with clients on behalf of staff to relay messages and information.
- Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
Event Coordinator
We DiD That INC.
08.2021 - Current
- Managed event planning and execution using strong attention to detail and communication skills
- Oversaw event day tasks and responded to last-minute changes and challenges
- Resolved any issues that arose during events in a professional manner while maintaining composure under pressure
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
General Cleaner
School district OF Philadelphia
08.2020 - 08.2021
- Maintained a safe and clean working environment by sweeping, mopping, and vacuuming floors; dusting surfaces; emptying trash receptacles; and cleaning windows
- Worked independently with minimal supervision while completing assigned tasks
- Followed safety procedures when using chemicals to clean bathrooms, kitchens, hallways, lobbies, stairways, and other areas
Home Health Aide
Beloved Home Care INC.
04.2018 - 03.2020
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients
- Offered companionship and emotional support to clients while assisting with daily tasks
- Prepared beds and changed linens, maximizing patient comfort
1:1 School Bus Attendant
School District OF Philadelphia
11.2018 - 02.2020
- Maintained an up-to-date log of student attendance records for each route driven
- Utilized problem solving skills when dealing with challenging behaviors on board the bus
- Reported any incidents or accidents to supervisor immediately upon occurrence
Home Health Aide
Independent Home Care
02.2016 - 03.2016
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
Home Health Aide
Access Home Care
09.2013 - 03.2016
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients
- Offered companionship and emotional support to clients while assisting with daily tasks
- Prepared beds and changed linens, maximizing patient comfort
Certified Nursing Assistant
Maplewood Manor Nursing Facility
04.2005 - 01.2012
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
Education
High School Diploma -
Edward w Bok Technical High School
Philadelphia, PA06.2011
Certification - Hotel/Tourism
O.I.C Philadelphia
Philadelphia, PA01.2005
Certification - Nursing Assistant
Professional Nurses Services
Philadelphia, PA09.2002
Skills
- Direct patient care
- Bathing assistance
- Feeding assistance
- Grooming assistance
- Daily documentation
- Charting
- Report input
- Social Media Management
- Catering Coordination
- Business Growth
- Expense Tracking
Timeline
Shelter Support Staff
Project Home
10.2024 - Current
Event Coordinator
We DiD That INC.
08.2021 - Current
General Cleaner
School district OF Philadelphia
08.2020 - 08.2021
1:1 School Bus Attendant
School District OF Philadelphia
11.2018 - 02.2020
Home Health Aide
Beloved Home Care INC.
04.2018 - 03.2020
Home Health Aide
Independent Home Care
02.2016 - 03.2016
Home Health Aide
Access Home Care
09.2013 - 03.2016
Certified Nursing Assistant
Maplewood Manor Nursing Facility
04.2005 - 01.2012
High School Diploma -
Edward w Bok Technical High School
Certification - Hotel/Tourism
O.I.C Philadelphia
Certification - Nursing Assistant
Professional Nurses Services
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