Dyaria Rowland-Mcclain
Chandler,AZ
Summary
Dedicated Correctional Counselor looking to further expand my skills and years of experience to help the members of my community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Case Manager
La Palma Correctional Center
06.2022 - Current
- Responsible for organizing home plans for inmates to be released from facility
- Enhanced inmate rehabilitation by developing comprehensive case management plans tailored to individual needs.
- Improved inmate behavior and adjustment through consistent monitoring, support, and guidance in a correctional setting.
- Coordinated resources and referrals for inmates re-entering society, supporting successful community integration upon release.
Correctional Officer
Dekalb County Sheriff Dept
02.2020 - 12.2021
- Responsible for maintaining the safety of members of the public
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Operated Field Training division for newly hired staff
Asset Protection
Best Buy
11.2019 - 01.2020
- Responsible for maintaining the safety of customers
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
Associate
Walmart Supercenter
09.2017 - 12.2019
- Processing and running freight for department
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Crew Member
Arbys
09.2017 - 01.2018
- Maintained a clean and safe environment by following cleaning and safety protocols
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
(College credits in high school) -
Anthis career center
High School Diploma -
Wayne High School
Fort Wayne, IN06.2019
Skills
- Ability to work well under pressure
- Ability to work well with others
- Ability to problem solve
- Integrity
- Mental Agility
Accomplishments
*Promoted to Correctional Case manager January 2024 from Correctional Officer
Certification
- Arizona COTA (Correctional Officer Training Academy) certification 08/2022
- Arizona Armed Guard card 07/2022
- Arizona Dept Of Corrections "Instructional Skills" certification 12/2023
Timeline
Correctional Case Manager
La Palma Correctional Center
06.2022 - Current
Correctional Officer
Dekalb County Sheriff Dept
02.2020 - 12.2021
Asset Protection
Best Buy
11.2019 - 01.2020
Crew Member
Arbys
09.2017 - 01.2018
Associate
Walmart Supercenter
09.2017 - 12.2019
(College credits in high school) -
Anthis career center
High School Diploma -
Wayne High School
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