DY'EISHA DUKES
Carbondale,IL
Summary
To obtain valuable work experience, and to become employed by an organization that will assist me in enhancing my skills that are needed to succeed in the workforce.
Overview
13
13
years of professional experience
Work History
Sandwich Artist/Store Manager
Subway
01.2014 - 11.2024
- On average, I worked with a team of approximately twenty individuals; including crew members, assistant managers, and/or general managers
- From day to day my obligations included assembling fresh food, vegetables and meats, tending to every customers' needs by preparing their food, retaining a clean and friendly environment, maintaining proper percentages regarding labor and food costs, completing schedules, paperwork, and food orders
Guest Service Associate
Hyatt
01.2019 - 01.2020
- On a daily basis my responsibilities include welcoming new and returning guests, booking, modifying, and/or canceling reservations, providing information regarding the location of interest, as well as displaying current knowledge pertaining to the company's loyalty program and all that it offers
Sales Associate
Kohl's
01.2018 - 01.2019
- I typically work alongside a crew of about thirty other associates; which includes department leads, human resource managers, as well as the store manager
- I held the responsibility of soliciting credit and reward cards to customers who are not apart of either program, answering phones, transferring damaged product, keeping a log of department keys and their location, as well as providing great customer service to each customer to ensure that they'll leave satisfied
Crew Member
Burger King
01.2012 - 01.2015
- I worked with a team of about six members daily, performing tasks such as taking and expediting food orders, as well as maintaining a clean and fully stocked service area
Education
Associate of Arts -
John A. Logan Community College
Carterville, Illinois06.2015
High School Diploma -
Carbondale Community High School
Carbondale, Illinois01.2012
Skills
- Able to multitask
- Goal oriented
- Team player
- Time management
- Organized
- Self-motivated
- Problem-solving
- Customer service
Volunteer Experience
- Spirit Redeemed Missionary Baptist Church, Chicago, Illinois, 01/01/08, 12/31/14, Volunteer, Participated in fundraising for the church, Active member of the 'Adopt a Block' program, Assisted in organizing food drives and youth car washes, Most Active Youth, 07/01/09
- Carbondale Community High School, Carbondale, Illinois, 01/01/11, 12/31/12, Volunteer Office Worker, Aid to the athletics' head coach and his secretary, Filing/copying/faxing papers, Laminating athletic cards, Delivering mail and answering phones
Timeline
Guest Service Associate
Hyatt
01.2019 - 01.2020
Sales Associate
Kohl's
01.2018 - 01.2019
Sandwich Artist/Store Manager
Subway
01.2014 - 11.2024
Crew Member
Burger King
01.2012 - 01.2015
High School Diploma -
Carbondale Community High School
Associate of Arts -
John A. Logan Community College
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