DYLAN ALLEN
Orlando,FL
Summary
Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in standards and regulations. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Commercial Sales Support Specialist II
First Citizens Bank
01.2024 - Current
- Enhanced loan portfolio by evaluating and processing commercial loan applications.
- Assisted underwriters in assessing creditworthiness of potential clients, resulting in decreased risk exposure.
- Conducted thorough research and analysis on prospective borrowers'' financial statements, leading to informed lending decisions.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Order and review insurances, appraisal, flood determinations and title policies.
Commercial Lending Associate
Valley Bank
07.2021 - 01.2024
- Compiled closing packages for drafting and presentation accuracy.
- Reviewed and validated details of loan applications and closing documentation.
- Consulted with outside vendors to identify and resolve loan closing issues
- Produced and submitted completed loan packages to title and escrow professionals.
- Experience with CRE, C&I and Middle Market lending
Personal Banker
Wells Fargo
06.2019 - 02.2021
- Cultivated and strengthened relationships with new and existing clients.
- Created innovative financial solutions to meet customer needs and provide competitive edge.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
Retail Sales Consultant
AT&T
02.2017 - 05.2019
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
Education
Bachelor of Arts -
University of Central Florida
Orlando, FL05.2025
Associate Of Applied Arts -
Seminole State College Of Florida
Sanford, FL08.2023
Skills
- Energetic and proactive
- Strong interpersonal skills
- Relationship building and management
- Financial services
- Risk Management/Regulatory compliance
- Financial document review
- Loan Processing
- Information Verification
- Organization and Time management
- Critical thinking
- Public Speaking
- Work Authorizations
- Employment Verification
- Planning and Coordination
Timeline
Commercial Sales Support Specialist II
First Citizens Bank
01.2024 - Current
Commercial Lending Associate
Valley Bank
07.2021 - 01.2024
Personal Banker
Wells Fargo
06.2019 - 02.2021
Retail Sales Consultant
AT&T
02.2017 - 05.2019
Bachelor of Arts -
University of Central Florida
Associate Of Applied Arts -
Seminole State College Of Florida
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