Summary
Overview
Work History
Education
Skills
Leadership
Languages
Timeline
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Dylan Balka

Dylan Balka

Fortville,IN

Summary

Hardworking and dependable team member with experience in customer service, food service, and leadership. Skilled at building positive relationships, working efficiently in fast-paced environments, and supporting team success. Proven leadership and organizational abilities as a two-year drum major, combined with strong communication and service skills developed as a server and crew member.

Overview

2
2
years of professional experience

Work History

Crew Member

Dairy Queen
06.2022 - 02.2023
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.

Server

Allisonville Meadows Assisted Living (American Senior Communities)
03.2021 - 03.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Bachelor of Science - Finance

Indiana University
Bloomington
05-2029

High School Diploma -

Hamilton Southeastern High School
Fishers, IN
05.2025

Skills

  • Effective communication
  • Analytical problem solving
  • Servant leadership
  • Time management
  • Computer literacy
  • Customer service
  • Attention to detail
  • Organization
  • Teamwork
  • Conflict Resolution
  • Emotional Intelligence

Leadership

During my junior and senior years of high school, I was a drum major for my high school's 150-member marching band. I was the first junior drum major in several years, and on the first day, I had to motivate, resolve conflict, and be a strong problem-solver and decision-maker. I was also a section leader my sophomore year. That year, I was one of two sophomores on the 30-person leadership team. 

Languages

English

Timeline

Crew Member

Dairy Queen
06.2022 - 02.2023

Server

Allisonville Meadows Assisted Living (American Senior Communities)
03.2021 - 03.2022

Bachelor of Science - Finance

Indiana University

High School Diploma -

Hamilton Southeastern High School