Dylan Bassett
Grantsville,UT
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and skilled at exploring different solutions to address customer needs effectively. Technologically adept and eager to learn new skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative (Temporary)
Humble Me
05.2025 - 10.2025
- Independently managed product sales.
- Managed time efficiently to complete all required tasks.
- Welcomed customers and helped determine their needs.
- Assisted customers with product inquiries and provided exceptional customer service.
- Handled cash and credit card payments.
- Monitored inventory levels at the register to assist with stock management.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Volunteer Teaching Assistant
Grantsville Taekwondo
08.2023 - 08.2024
- Partnered with lead teacher to plan and implement lessons following the curriculum, goals, and objectives.
- Led weekly classes through warm ups, stretching, kicks, punches, self-defense, sparring, and forms.
- Ensured that proper technique and body placement was used during all exercises and drills.
- Promoted safety during all movements.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to student success.
- Assisted in belt advancement testings including verifying that forms, endurance, exercises, sparring, and board breaking were accomplished in the proper manner.
Education
4 Credits of Coursework - Information Technology
Tooele Technical College
High School Diploma -
Grantsville High School
Grantsville, UT05-2026
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Conflict resolution
- Computer proficiency
- Complaint resolution
- Microsoft outlook
Accomplishments
- Black Belt in Taekwondo
Timeline
Customer Service Representative (Temporary)
Humble Me
05.2025 - 10.2025
Volunteer Teaching Assistant
Grantsville Taekwondo
08.2023 - 08.2024
High School Diploma -
Grantsville High School
4 Credits of Coursework - Information Technology
Tooele Technical College