Dylan Bellone
Westlake
Summary
Dynamic Install Technician with a proven track record at Sisu Lifestyle, excelling in process improvement and client relationship management. Expert in troubleshooting and equipment operation, I enhanced installation efficiency, resulting in increased customer satisfaction. Committed to delivering high-quality results while fostering strong client trust through exceptional service and clear communication.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Install Technician
Sisu Lifestyle
2023 - Current
- Supervised installation processes, ensuring adherence to safety and quality standards.
- Trained and mentored junior technicians in installation techniques and equipment handling.
- Coordinated with customers to schedule installations and optimize workflow efficiency.
- Conducted quality checks on completed installations, identifying areas for improvement.
- Improved installation procedures by analyzing feedback and proposing actionable recommendations.
- Streamlined installation processes for increased efficiency and reduced project completion times.
- Collaborated with sales teams to ensure seamless transitions from contract negotiation to installation execution.
- Served as primary point of contact for clients throughout the installation process, addressing concerns and providing updates on progress.
- Improved customer satisfaction by ensuring timely and accurate installation of equipment.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Install Technician
Cleveland Door Controls
2022 - 2023
- Learned to operate hand and power tools effectively for installation tasks.
- Gained familiarity with industry-specific tools and software for tracking installations.
- Maintained cleanliness and organization of work areas to enhance efficiency during installations.
- Documented installation procedures and updates for future reference and training purposes.
- Adapted quickly to new technologies and techniques within the installation process.
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Enhanced client trust and confidence through clear communication, explanation of services, and addressing any concerns promptly.
- Tested existing systems to find faults and locate malfunctioning components.
- Maintained a safe working environment by consistently implementing safety protocols during installations.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Removed all excess materials and debris from work sites.
- Conducted thorough post-installation inspections to ensure optimal functionality of installed components and systems.
- Provided outstanding customer service before, during, and after the installation process for seamless experiences.
- Consistently met deadlines for completing work orders, ensuring minimal disruption to client operations.
- Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
- Efficiently managed inventory of supplies and tools needed for each project while minimizing waste on job sites.
- Educated customers about system upkeep and operations.
Remodeler
Donald Development
2021 - 2022
- Delivered aesthetically pleasing results by incorporating design trends into residential remodels that aligned with clients'' personal tastes.
Painter
David M. Lamb Co. INC
05.2019 - 08.2019
- Executed interior and exterior painting projects, ensuring high-quality finishes and adherence to customer specifications.
- Managed paint application techniques, utilizing brushes and rollers.
- Conducted surface preparation tasks, including sanding and priming, to ensure proper adhesion of paints.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Education
High School Diploma -
Westlake High School
Westlake, OH01-2022
Skills
- Management of installation processes
- Proficient in equipment operation
- Client relationship management
- Product testing
- Process improvement
- Troubleshooting expertise
- Exceptional customer service
- Residential electrical repairs
- Residential plumbing maintenance
- Installation planning
- Problem analysis
Certification
At Cleveland Door Controls I was a AAADM certified install technician thorough BEA.
- Certified Install Tech, Cleveland Door Control - 2022-2023
Timeline
Painter
David M. Lamb Co. INC
05.2019 - 08.2019
Install Technician
Sisu Lifestyle
2023 - Current
Install Technician
Cleveland Door Controls
2022 - 2023
Remodeler
Donald Development
2021 - 2022
High School Diploma -
Westlake High School