Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Biewald

Spokane Valley,WA

Summary

Dependable Automotive Technician with 9 years of experience in the field. Extensive knowledge of vehicle diagnostics, maintenance and repair. Excellent customer service, time management and multitasking abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Automotive Technician

Wendle Motors
09.2024 - Current
  • Ford, and Nissan Technician
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.

Lead Automotive Technician

Autonation Volkswagen Spokane
08.2022 - 08.2024
  • Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
  • Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.
  • Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
  • Reduced downtime by effectively prioritizing tasks and ensuring timely completion of maintenance services.
  • Collaborated with service advisors to develop accurate repair estimates, resulting in transparent communication with clients.
  • Conducted detailed quality assurance checks on completed repairs, ensuring the highest level of workmanship at all times.
  • Mentored junior technicians in proper repair techniques, contributing to their professional growth within the industry.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Internal Vehicle Technician

Lakewood Ford
09.2021 - 07.2022
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Specialized in used car reconditioning

Automotive Technician

Haselwood Auto Group
04.2016 - 09.2021
  • Honda, Volkswagen, Hyundai, Genesis Technician
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tested vehicle components and systems to identify issues.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.

Operations Manager/ Automotive Technician

Jiffy Lube
07.2015 - 04.2016
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean and free of safety hazards.
  • Greeted customers and answered questions about oil changes and other services.

Education

High School Diploma -

Peninsula High School
Gig Harbor, WA
06.2015

Skills

  • Problem Solving
  • Decision Making
  • Diagnosis and Repair
  • Mechanical Troubleshooting
  • Dealership and Factory Standards
  • Hardworking and Dedicated
  • Attention to Detail
  • Multitasking and Prioritization
  • Documentation and Recordkeeping
  • Brake Systems
  • Suspension Systems
  • Engine repair
  • Computer Skills
  • Warranty Service

Certification

  • Certified Volkswagen Technician 2019-2024
  • Volkswagen Engine Specialist 2023
  • Volkswagen Transmission Specialist 2023
  • Volkswagen Electrical Specialist 2022
  • Volkswagen High Voltage Certified 2023
  • Volkswagen HV Battery Repair Certified 2023
  • Former Certified Hyundai Technician
  • Former Certified Honda Technician
  • Former Certified Genesis Technician
  • Certified Ford Technician
  • BLS certified 11/21/24

Timeline

Automotive Technician

Wendle Motors
09.2024 - Current

Lead Automotive Technician

Autonation Volkswagen Spokane
08.2022 - 08.2024

Internal Vehicle Technician

Lakewood Ford
09.2021 - 07.2022

Automotive Technician

Haselwood Auto Group
04.2016 - 09.2021

Operations Manager/ Automotive Technician

Jiffy Lube
07.2015 - 04.2016

High School Diploma -

Peninsula High School

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Dylan Biewald