Dylan Boswell

• Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Used management and team building skills to ensure deadlines were met
• Used leadership skills to travel to job sites to instruct customers on how to use our products and/ or make repairs on our pile driving equipment
• Used organizational skills to set up the bracing yard in the most efficient way possible.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.

• Self-motivated, with a strong sense of personal responsibility.
• Worked in a team environment to ensure delivery schedules were met and productivity was high.
• Skilled labor to ensure customers were getting the best quality product

• Developed strong client relationships through consistent communication and exceptional customer service.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Upheld high standards of customer service by promoting and upselling new products and services.

All around employee.

Repaired and customized vehicles as technician.

Trained new employees.

Dealt with with customers on a daily basis.

Took every opportunity to learn to sell and up sell.

Moved up from technician to service writer.

Managed the shops social media

Designed the uniforms for the shop.

Dispatched over the road semi trucks. Managed multiple trucks, planned routes, and navigated the drivers throughout the eastern and Midwestern United States. Dealt directly with brokers and negotiated prices on loads. Was the main line of communication between truck owners, truck drivers, and load brokers.

Performed basic maintenance and repairs on vehicles.

Installed high end custom and aftermarket parts on vehicles (mainly trucks) such as wheels, tires, lift/ leveling kits, step bars, lights, etc.

Hauled material for paving interstates.

Oversaw multiple drivers and filled in when they called in sick.

Maintained and repaired the trucks to keep them working.

Managed drivers time sheets

Worked in Quicklane of a big name dealership.

Learned to be a valuable member of a team to help achieve a common goal.

Trained new technician hires.

Performed basic maintenance on vehicles such as tire, oil, and brake replacement.

Learned to deal and interact with customers.