Dynamic sales leader with a proven track record in enhancing team performance and driving revenue growth. Expertise in strategic planning, relationship building, and sales reporting ensures consistent achievement of sales objectives.
Overview
10
10
years of professional experience
Work History
Area Sales Manager
Dillard's
Louisville, KY
04.2024 - Current
Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Developed and implemented strategic sales plans to boost regional revenue growth.
Coordinated training programs for new sales associates to improve product knowledge and customer service skills.
Cultivated relationships with key clients, fostering loyalty and repeat business.
Led team meetings to align on goals, share best practices, and drive motivation across the region.
Area Sales Manager
Dillard's
Evansville, IN
03.2022 - Current
Advanced to current role to leverage expertise and drive organizational success.
Sales and Service Team Leader
Sephora
Evansville, IN
03.2021 - 03.2022
Led team to achieve sales targets and enhance customer satisfaction through effective coaching.
Analyzed customer feedback to identify service gaps, driving process improvements and enhancing overall experience.
Monitored team performance metrics, providing regular feedback to ensure consistency in service delivery.
Increased customer satisfaction by streamlining service processes and enhancing communication channels.
Selling Specialist
Dillard's
Evansville, IN
03.2019 - 03.2021
Enhanced customer engagement through personalized product recommendations and relationship building.
Utilized point-of-sale systems to process transactions accurately and efficiently, minimizing errors.
Managed time wisely during peak periods for seamless customer assistance without compromising quality service delivery.
Developed and implemented sales strategies to increase revenue.
Boosted sales performance by implementing innovative selling techniques and providing excellent customer service.
Makeup Artist
MAC Cosmetics
Evansville, IN
05.2016 - 03.2019
Delivered exceptional makeup consultations, sales expectations and enhancing customer satisfaction and brand loyalty.
Trained new team members on product application techniques and customer engagement strategies.
Demonstrated and explained use of different beauty products to educate customers.
Maintained regular client list and successfully handled walk-in customers.
Education
Bachelor of Science - Anthropology
University of Southern Indiana
Evansville, IN
05-2019
Bachelor of Science - Gender Studies
University of Southern Indiana
Evansville, IN
05-2019
High School Diploma -
Richmond High School
Richmond, IN
05-2015
Skills
Relationship building
Sales tracking
Team recruiting and onboarding
Sales reporting
Accomplishments
Supervised team of 40 staff members.
District Sales Manager Mentor 2025.
Top Volume Cosmetic Department out of 35 stores in Division.
Top Volume / Top Growth in Semi-Annual Cosmetic Event.