Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Cortijo

Altamonte Springs,FL

Summary

Proven to enhance guest satisfaction and streamline operations, I excelled at Charleys Philly Cheese Steak and Chick-Fil-A by leveraging my adaptability and guest service skills. My expertise in handling high-volume transactions and mentoring team members has consistently improved restaurant efficiency and team cohesion, making me a dependable asset in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Restaurant Cashier

Charleys Philly Cheese Steak
04.2024 - Current
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent guest service.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.

Team Member

Chick-fil-A
07.2023 - 07.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Addressed guest concerns promptly and professionally, leading to higher levels of guest satisfaction.

Education

High School Diploma -

Lyman High School
Longwood, FL
05.2024

Skills

  • Professional Appearance
  • Honest and Dependable
  • Adaptable and Flexible
  • Training and mentoring
  • Relationship Building
  • Guest Service

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Cashier

Charleys Philly Cheese Steak
04.2024 - Current

Team Member

Chick-fil-A
07.2023 - 07.2024

High School Diploma -

Lyman High School

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Carlos Cortijo