Carlos Cortijo
Altamonte Springs,FL
Summary
Proven to enhance guest satisfaction and streamline operations, I excelled at Charleys Philly Cheese Steak and Chick-Fil-A by leveraging my adaptability and guest service skills. My expertise in handling high-volume transactions and mentoring team members has consistently improved restaurant efficiency and team cohesion, making me a dependable asset in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Restaurant Cashier
Charleys Philly Cheese Steak
2024.04 - Current
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent guest service.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
Team Member
Chick-fil-A
2023.07 - 2024.07
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Addressed guest concerns promptly and professionally, leading to higher levels of guest satisfaction.
Education
High School Diploma -
Lyman High School
Longwood, FL05.2024
Skills
- Professional Appearance
- Honest and Dependable
- Adaptable and Flexible
- Training and mentoring
- Relationship Building
- Guest Service
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Cashier
Charleys Philly Cheese Steak
2024.04 - Current
Team Member
Chick-fil-A
2023.07 - 2024.07
High School Diploma -
Lyman High School
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