DYLAN BUSTALENA
RIVER GROVE
Summary
My experience across customer service, retail, food service, and sales has made me a highly adaptable and well-rounded candidate capable of thriving in diverse environments. I bring strong communication skills, reliable problem-solving abilities, and a consistent level of professionalism that allows me to excel in fast-paced, customer-focused roles. My versatility and commitment to high-quality work make me an asset in any position I take on.
Overview
10
10
years of professional experience
Work History
Store Operations
Sherwin Williams Co
12.2024 - Current
- Assisted customers with product selection, project needs, and paint recommendations.
- Mixed and color-matched paint accurately using Sherwin-Williams tinting systems.
- Processed sales, returns, and special orders quickly and accurately.
- Maintained a clean, organized, and well-stocked store environment.
- Received shipments, restocked shelves, and supported inventory control.
- Loaded customer orders safely and followed all safety and handling procedures.
- Supported daily operations, including opening/closing tasks and cash handling.
- Educated customers on product use, application methods, and tools.
- Built strong relationships with contractors and repeat customers.
Team Associate
Walmart
10.2022 - Current
- Adept at assisting customers with product inquiries, troubleshooting technical issues, and driving sales through product demonstrations.
- Collaborated with team members to exceed sales targets, resulting in a 15% increase in departmental revenue.
Data Accessioner
IDEXX
02.2022 - 08.2022
- Experienced in conducting diagnostic tests and analyzing laboratory samples with precision and accuracy.
- Skilled in adhering to quality control standards and ensuring compliance with regulatory requirements.
Data Entry
Northshore Clinical Labs
10.2021 - 02.2022
- Conducted data entry tasks, inputting and verifying data accurately and efficiently into the company's database systems.
- Identified and resolved discrepancies in data entries, collaborating with team members to implement corrective actions.
Team Member
Panda Express
09.2021 - 10.2021
- Greeted customers warmly and assisted them in placing orders, providing recommendations and answering questions about menu items.
- Operated kitchen equipment safely and efficiently, following proper food safety and sanitation guidelines.
Team Member
Panera Bread
04.2018 - 10.2019
- Provided exceptional customer service, addressing customer inquiries and concerns promptly and courteously.
- Welcomed and assisted customers in placing orders, providing menu recommendations and answering questions about ingredients and dietary restrictions.
Crew Member
Little Caesars
10.2017 - 03.2018
- Greeted customers warmly and assisted them in placing orders, providing menu recommendations and answering questions about available options.
- Maintained cleanliness and organization of the restaurant, including kitchen, dining areas, and customer service counter.
Bagger/Stocker
Home City Ice
05.2016 - 09.2016
- Experienced in fast-paced environments and adept at handling various tasks efficiently.
- Provided excellent customer service, addressing inquiries and resolving customer issues promptly and professionally.
Education
Bachelor of Science - Business Administration, Management & Finance
University of Illinois at Chicago
Chicago, IL05.2025
High School Diploma - General Studies
Prosser Career Academy High School
Chicago, IL06.2020
Skills
- Exceptional customer service skills
- Proficient in retail operations
- Strong food service abilities
- Adept at sales and relationship building
- Adaptability and problem-solving skills
- Professionalism and strong communication abilities
LANGUAGE
English Native
Tagalog Native
Spanish Advanced
Timeline
Store Operations
Sherwin Williams Co
12.2024 - Current
Team Associate
Walmart
10.2022 - Current
Data Accessioner
IDEXX
02.2022 - 08.2022
Data Entry
Northshore Clinical Labs
10.2021 - 02.2022
Team Member
Panda Express
09.2021 - 10.2021
Team Member
Panera Bread
04.2018 - 10.2019
Crew Member
Little Caesars
10.2017 - 03.2018
Bagger/Stocker
Home City Ice
05.2016 - 09.2016
High School Diploma - General Studies
Prosser Career Academy High School
Bachelor of Science - Business Administration, Management & Finance
University of Illinois at Chicago