Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

DYLAN BUSTALENA

RIVER GROVE

Summary

My experience across customer service, retail, food service, and sales has made me a highly adaptable and well-rounded candidate capable of thriving in diverse environments. I bring strong communication skills, reliable problem-solving abilities, and a consistent level of professionalism that allows me to excel in fast-paced, customer-focused roles. My versatility and commitment to high-quality work make me an asset in any position I take on.

Overview

10
10
years of professional experience

Work History

Store Operations

Sherwin Williams Co
12.2024 - Current
  • Assisted customers with product selection, project needs, and paint recommendations.
  • Mixed and color-matched paint accurately using Sherwin-Williams tinting systems.
  • Processed sales, returns, and special orders quickly and accurately.
  • Maintained a clean, organized, and well-stocked store environment.
  • Received shipments, restocked shelves, and supported inventory control.
  • Loaded customer orders safely and followed all safety and handling procedures.
  • Supported daily operations, including opening/closing tasks and cash handling.
  • Educated customers on product use, application methods, and tools.
  • Built strong relationships with contractors and repeat customers.

Team Associate

Walmart
10.2022 - Current
  • Adept at assisting customers with product inquiries, troubleshooting technical issues, and driving sales through product demonstrations.
  • Collaborated with team members to exceed sales targets, resulting in a 15% increase in departmental revenue.

Data Accessioner

IDEXX
02.2022 - 08.2022
  • Experienced in conducting diagnostic tests and analyzing laboratory samples with precision and accuracy.
  • Skilled in adhering to quality control standards and ensuring compliance with regulatory requirements.

Data Entry

Northshore Clinical Labs
10.2021 - 02.2022
  • Conducted data entry tasks, inputting and verifying data accurately and efficiently into the company's database systems.
  • Identified and resolved discrepancies in data entries, collaborating with team members to implement corrective actions.

Team Member

Panda Express
09.2021 - 10.2021
  • Greeted customers warmly and assisted them in placing orders, providing recommendations and answering questions about menu items.
  • Operated kitchen equipment safely and efficiently, following proper food safety and sanitation guidelines.

Team Member

Panera Bread
04.2018 - 10.2019
  • Provided exceptional customer service, addressing customer inquiries and concerns promptly and courteously.
  • Welcomed and assisted customers in placing orders, providing menu recommendations and answering questions about ingredients and dietary restrictions.

Crew Member

Little Caesars
10.2017 - 03.2018
  • Greeted customers warmly and assisted them in placing orders, providing menu recommendations and answering questions about available options.
  • Maintained cleanliness and organization of the restaurant, including kitchen, dining areas, and customer service counter.

Bagger/Stocker

Home City Ice
05.2016 - 09.2016
  • Experienced in fast-paced environments and adept at handling various tasks efficiently.
  • Provided excellent customer service, addressing inquiries and resolving customer issues promptly and professionally.

Education

Bachelor of Science - Business Administration, Management & Finance

University of Illinois at Chicago
Chicago, IL
05.2025

High School Diploma - General Studies

Prosser Career Academy High School
Chicago, IL
06.2020

Skills

  • Exceptional customer service skills
  • Proficient in retail operations
  • Strong food service abilities
  • Adept at sales and relationship building
  • Adaptability and problem-solving skills
  • Professionalism and strong communication abilities

LANGUAGE

English Native
Tagalog Native
Spanish Advanced

Timeline

Store Operations

Sherwin Williams Co
12.2024 - Current

Team Associate

Walmart
10.2022 - Current

Data Accessioner

IDEXX
02.2022 - 08.2022

Data Entry

Northshore Clinical Labs
10.2021 - 02.2022

Team Member

Panda Express
09.2021 - 10.2021

Team Member

Panera Bread
04.2018 - 10.2019

Crew Member

Little Caesars
10.2017 - 03.2018

Bagger/Stocker

Home City Ice
05.2016 - 09.2016

High School Diploma - General Studies

Prosser Career Academy High School

Bachelor of Science - Business Administration, Management & Finance

University of Illinois at Chicago