Susan Lehmann
Newark,DE
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
2027
2027
years of professional experience
Work History
Assistant Store Manager
Jos. A. Bank
Newark, DE
05.2014 - Current
- Implement up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Evaluate inventory and delivery needs, optimizing strategies to meet customer demands.
- Size and fit mens formal and casual clothing.
- Assist in selection of wedding attire
- Rotate merchandise and displays to feature new products and promotions.
- Assist with planning schedules and delegating assignments to meet coverage and service demands.
- Serve the company in multiple positions.
Sales Associate
Jonny Janosik
Newark,De
2022 - 2024
- Assisted customers with furniture purchases, including custom orders.
- Coordinate purchases with complementary pieces.
- Actively listen and engage with customers.
- Using appropriate selling skills to match the customer’s need.
- Building long-term relationship’s with customers.
- Complete task such as processing and recording sales as needed.
Sales Consultant
Mattress Warehouse,
Newark,DE
2024 - 2025
- Assisted customers in selecting products to meet their specific sleep needs.
- Educated clients on product features and benefits to enhance purchasing decisions.
- Managed inventory levels to ensure availability of popular mattress models.
- Processed sales transactions efficiently, maintaining accuracy and customer satisfaction.
- Conducted follow-up communications with customers post-purchase for satisfaction assessment.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Associate
Nordstrom
Newark,De
12.2025 - 04.2026
- Sales consultant and infant and children’s clothing and accessories.
- Trained and fitting in infants and children’s shoes.
- Merchandising.
- assisting customers with quality service and listening to their needs and suggesting other items.
Education
Indiana University South Bend
South Bend, INIndiana University Bloomington
Bloomington, INSkills
- Merchandising knowledge
- Sales
- Product and service sales
- Exceptional customer service skills
- Adept in product promotions
- Excellent people skills
- Merchandise understanding
- Ability to multi-task
- Demonstrated professionalism
Affiliations
Fort Wayne Philharmonic Volunteer Board-Member/Fundraising events
Fort Wayne Allen County Historical Society-Board member
League of Woman Voters-State Committee
Timeline
Sales Associate
Nordstrom
12.2025 - 04.2026
Assistant Store Manager
Jos. A. Bank
05.2014 - Current
Sales Associate
Jonny Janosik
2022 - 2024
Sales Consultant
Mattress Warehouse,
2024 - 2025
Indiana University South Bend
Indiana University Bloomington