Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sindra Dejesus

New York

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

CBD Kratom
01.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Sales Associate

CBD Kratom
01.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Vendor

Kurt Weiss Greenhouses Inc.
09.2018 - 12.2021
  • Designed dynamic displays for products to increase overall revenue and specific product sales.
  • Replaced and adjusted signs to reflect different products and promotional prices.
  • Restocked shelves with indoor and outdoor plant products.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.

Cashier Sales Associate

Duane Reade
06.2017 - 08.2018
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.

Sales Associate

A Time For Children
02.2016 - 07.2016
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.

Education

Opportunity Charter School
2016

Skills

  • Customer Service
  • Team player mentality
  • Cash register operation
  • Merchandising knowledge
  • Inventory control
  • Customer experience
  • Problem-solving
  • Store opening and closing
  • Hiring and training
  • Mentoring and coaching

Timeline

Assistant Store Manager

CBD Kratom
01.2023 - Current

Sales Associate

CBD Kratom
01.2022 - 01.2023

Vendor

Kurt Weiss Greenhouses Inc.
09.2018 - 12.2021

Cashier Sales Associate

Duane Reade
06.2017 - 08.2018

Sales Associate

A Time For Children
02.2016 - 07.2016

Opportunity Charter School

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Sindra Dejesus