Andrea Applebee
Douglas,WY
Summary
Dynamic retail professional with extensive experience at Safeway, excelling in customer service and inventory control. Proven track record in enhancing store performance through strategic merchandising and effective team leadership. Skilled in staff training and development, fostering a collaborative environment that drives sales and improves customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Stinker's 218
Douglas, WY
09.2025 - Current
- Assisted in managing daily store operations and team performance.
- Executed inventory management processes to maintain stock levels.
- Trained new staff on customer service standards and operational procedures.
- Monitored visual merchandising to enhance product presentation and sales.
- Addressed customer inquiries and resolved issues efficiently to improve satisfaction.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Store Director
Safeway
Wheatland, WY
02.2025 - 07.2025
- Assisted in managing daily store operations to ensure efficient workflow and customer satisfaction.
- Supported inventory management by conducting regular stock counts and maintaining accurate records.
- Collaborated with department managers to implement promotional displays and enhance product visibility.
- Trained new staff on operational procedures, customer service standards, and safety protocols.
- Streamlined scheduling processes to optimize workforce allocation during peak hours and events.
- Monitored sales performance data to identify trends and recommend adjustments to improve profitability.
- Led team meetings focused on strategy development and execution of store initiatives for enhanced performance.
- Developed employee engagement programs to boost team morale and foster a collaborative work environment.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Streamlined inventory management processes for increased efficiency and reduced waste.
- Reported problems with employees, products or service to store manager.
- Regularly monitored sales data to identify trends and adjust inventory levels accordingly.
- Coordinated promotional events to drive customer engagement and increase brand awareness.
- Supervised employees and different store departments.
- Maintained a clean, safe, and organized store environment for both customers and employees.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
- Double-checked product pricing and displays.
- Worked closely with suppliers to negotiate favorable pricing and delivery terms resulting in cost savings.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
- Ensured compliance with company policies and procedures as well as local, state, and federal regulations governing retail operations.
Front End Manager
Safeway
Douglas, WY
07.2022 - 02.2025
Fuel Station Lead
Safeway
Douglas
09.2021 - 07.2022
Education
High School Diploma -
Birchwood Public High School
Birchwood, WI05.2006
Skills
Motivational techniques
- Store operations
- Team management
- POS systems operations
- Hiring and training
- Customer service management
- Attention to detail
- Store opening and closing
- Team building and leadership
- Inventory control
- Customer service and engagement
- Problem-solving
- Work Planning and Prioritization
- Mentoring and coaching
- Goals and performance
- Loss prevention
Customer service
Customer experience
Customer service and engagement
Retail operations
Inventory control
Customer relations
Store organization
Time management
Team building and leadership
Store opening and closing
Attention to detail
Customer service management
Staff supervision
Store operations
Stock management
Team management
POS systems
POS systems operations
Employee scheduling
Hiring and training
Staff management
Mentoring and coaching
Goals and performance
Loss prevention
Strategic planning
Issue resolution
Staff scheduling
Transaction processing
Stock rotations
Inventory counting
Sales strategies
Strategic merchandising
Records management
Records maintenance
Incident reports
Assignment delegation
Operations oversight
Marketing and promotions
Performance evaluations
Systems and software expertise
Regulatory compliance
Human resource policies
Cost control
Motivational techniques
Certification
ASDPT *Assistant Store Director Training Program Training Certification
Timeline
Assistant Store Manager
Stinker's 218
09.2025 - Current
Assistant Store Director
Safeway
02.2025 - 07.2025
Front End Manager
Safeway
07.2022 - 02.2025
Fuel Station Lead
Safeway
09.2021 - 07.2022
High School Diploma -
Birchwood Public High School