Job Search Status
Open to workDesired start date: Immediately
Open To Work
Ariel Hanson
ann
Silver City,NM
Work Preference
Summary
My name is Ariel Hanson I am 20 years old, and I love animals, the gym, cooking, horror movies, and economics! I am productive, hardworking, and customer-oriented; a current student working toward a bachelor's in business and an associate in liberal arts by 2025. I have been working since I was 13 years old, and have always had a solid work ethic. I currently work at Family Dollar, but this is a part-time job and I usually only work two times a week so I was hoping to have a second job as well! I am seeking an opportunity to begin my career. Identifies and quickly closes any knowledge gaps to offer value to the employer and team. I am a dependable candidate ready to take on challenges using problem-solving and task-prioritization skills to help the team succeed. I love being a friendly cashier engaging customers and working diligently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Family Dollar
Silver City
07.2024 - Current
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on store policies and customer service standards.
- Oversaw inventory management and restocking procedures.
- Ensured store cleanliness and organized merchandise displays.
- Handled customer inquiries and resolved issues efficiently.
- Monitored sales performance and implemented promotional strategies.
- Collaborated with management to maintain compliance with company policies.
- Facilitated team meetings to improve communication and teamwork.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Maintained a safe working environment by enforcing safety regulations.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Organized weekly meetings with department heads to review progress on key objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Implemented campaigns and promotions to help with developing goods and services.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Structured HR consulting services to support clients during organizational developments and changes.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Crew Member
Arby's
Silver City
06.2023 - 05.2024
- Delivered exceptional customer service in fast-paced restaurant environment.
- Prepared and assembled food items according to company standards.
- Operated kitchen equipment safely and effectively during peak hours.
- Maintained cleanliness of dining area and food preparation stations.
- Handled cash register transactions accurately and promptly.
- Provided friendly customer service during high-volume hours.
- Assisted in training new crew members on service standards.
- Collaborated with team members to meet daily operational goals.
- Followed food safety guidelines to ensure safe meal preparation.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Checked expiration dates on all products before serving them to customers.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Cashier/Customer Service
Don Juan's Burritos
Silver City
05.2022 - 04.2023
- Processed customer transactions efficiently using point-of-sale system.
- Managed cash register, ensuring accurate cash handling and balance.
- Assisted customers with menu selections and answered questions about ingredients.
- Processed customer transactions and prepared burritos.
Restaurant Server
LA COCINA MEXICAN RESTAURANT
Silver City
03.2021 - 09.2021
- Ensured exceptional guest experience by providing attentive service in a fast-paced restaurant environment.
- Guided guests in menu choices and articulated daily specials to enhance dining experience.
- Delivered food and beverages to guests, ensuring timely service in a busy restaurant setting.
- Maintained cleanliness and organization of dining area and service stations.
Education
Bachelor's degree - Business
Western New Mexico University
Silver City, NM05-2028
High school diploma -
Pecos High School
Remote05-2023
Skills
- Attention to detail
- Multitasking
- Inventory management
- Accounting experience
- Product demos
- Research
- Kitchen Experience
- Team development
- Basic math
- Marketing
- Busser
- Phone communication
- Public speaking
- Complaint resolution
- Microsoft Office
- Cash register
- Staff training
- Loss prevention
- Food Safety
- Computer skills
- Retail management
- Crew management
- Sales
- Technical Proficiency
- Food Preparation
- Team management
- Computer literacy
- Productivity software
- Meat Cutting
- Schematics
- Host/Hostess
- Sanitation
- Cashiering
- Delivery driver experience
- Food service management
- Food industry
- Store management
- SaaS
- Outdoor work
- Cleaning Experience
- Hotel management
- Retail operations
- Catering
- Microsoft Excel
- Time management
- Social media content
- Visual merchandising
- Work ethic
- Operations optimization in engineering
- Meal Preparation
- S3
- Merchandising
- Grocery store
- Upselling
- Customer service
- Kitchen management
- POS
- Restaurant Experience
- Care plans
- Serving
- Typing
- Food Handling
- Strategic planning
- Pricing
- Teaching
- Outbound calling
- Customer engagement
- Relationship management
- Customer support
- Computer operation
- Communication skills
- Serving Experience
- Math
- Sales management
- Organizational skills
- Hospitality management
- Sales forecasting
- EMR systems
- Phone etiquette
- Food Service
- Stocking
- Microsoft Outlook
- Hotel experience
- Hospitality
- Bartending
- Supervising experience
- Event planning
- Office experience
- Team motivation
- Cash Handling
- Client phone interaction
- Training development
- Retail Sales
- Staff coordination
- Financial management
- Data entry
- Inventory management
- Sales analysis
- Employee training
- Marketing strategies
- Hiring and training
- Financial reporting
- Marketing promotions
- Operational planning
- Database management
- POS systems operations
- Sales strategies
- Department oversight
- Sales expertise
- Process improvements
- Regulatory compliance
- Customer engagement
- Store operations
- Customer service management
- Budgeting and cost control
- Order management
- Assignment delegation
- Staff management
- Sales growth
- Consultative sales
- Records maintenance
- POS systems
- Stock rotations
- New hire training
- Verbal and written communication
- Billing
- Staff supervision
- Incident reports
- Systems and software expertise
- Cost control
- Business development
- Workforce management
- Cash auditing
- Mentoring and coaching
- Store organization
- Operations
- Strategic merchandising
- Customer relations
- Relationship management
- Transaction processing
- Program administration
- Scheduling coordination
- Customer experience
- Problem-solving
- Sales techniques
- Vendor management
- Pricing and markdowns
- Operations oversight
- Issue resolution
- Employee scheduling
- Performance goals
- Inventory control
- Stock management
- Inventory counting
- Business development
- Shift scheduling
- Team leadership
- Display setup
- Sales enhancement
- Work prioritization
- Store opening and closing
- Motivational techniques
Certification
- Bartender License
- Food Handler Certification
- ServSafe
- CPR Certification
- Driver's License
Languages
English, Expert
Personal Information
- Age: 20
- Authorized To Work: US
Timeline
Assistant Store Manager
Family Dollar
07.2024 - Current
Crew Member
Arby's
06.2023 - 05.2024
Cashier/Customer Service
Don Juan's Burritos
05.2022 - 04.2023
Restaurant Server
LA COCINA MEXICAN RESTAURANT
03.2021 - 09.2021
Bachelor's degree - Business
Western New Mexico University
High school diploma -
Pecos High School