Dylan Carey
Holiday
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional
Overview
3
3
years of professional experience
Work History
Technician
Morgan Auto Group
Holiday
01.2025 - Current
- Conducted preventive maintenance procedures according to established schedules.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Completed scheduled appointments on time to drive quality service.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Customer Service Cashier
Publix
Clearwater
03.2022 - 10.2023
- Provided excellent customer service by helping customers locate items they were looking for.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
- Operated cash registers to process payments for goods and services.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
J.W. Mitchell Highschool
New Port Richey, FL06-2023
Skills
- Preventive maintenance
- Equipment troubleshooting
- Quality control
- Parts replacement
- Technical training
- Cash handling
- Inventory management
- Retail operations
- Complaint resolution
- Effective communication
- Problem solving
- Time management
- Works Well Under Pressure
- Tech-Savvy
- Team collaboration
- Product knowledge
- Adaptability and flexibility
- Positive and professional
- Customer service
- Patience and composure
- Reliability and punctuality
- Customer satisfaction
- Issue resolution
- Team leadership
References
References available upon request.
Military Occupation
- Currently a Reservist for the United States Marine Corps.
Timeline
Technician
Morgan Auto Group
01.2025 - Current
Customer Service Cashier
Publix
03.2022 - 10.2023
High School Diploma -
J.W. Mitchell Highschool