Dylan Carr
Little Elm,Texas
Summary
Motivated Help Desk support with passion for working with people. Fast learner with skills in interpersonal communication and conflict resolution. Great at building relationships with customers and coworkers.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
J.Crew Factory
09.2021 - Current
- Assists with inventory, including receiving and stocking merchandise
- Maintain outstanding store condition and visual merchandising standards
- Evaluated customer needs and made appropriate product recommendations
- Assists in any technical issues with their computers and devices
- Resolved customer issues using listening skills, professional attitude and problem-solving techniques.
Retail Sales Associate
RaceTrac
03.2019 - 09.2021
- Maintained kitchen area and executed uniform policy
- Oversee daily stocking for store products, beverages, and food items and ensure adherence to safe storage and handling procedures
- Maintained the store in a neat and organized fashion
- Trained new employees regarding sales strategies, customer service techniques and company policies.
Legal Document Assistant
TEKsystems
08.2017 - 01.2018
- Researching and analyzing legal documents to separate legal from non-legal
- Authored legal documents like briefs, contracts and wills on behalf of clients or to support case litigation
- Processed filing of court documents and collated evidence and other legal documents for case files
- Maintained closing checklists and conducted due-diligence investigations.
Education
Associate of Applied Science Information Systems Cybersecurity -
Collin County Community College District
Plano, TX12.2023
Skills
- Microsoft Excel
- Microsoft Word
- Verbal communication
- Regulatory compliance
- Teamwork and leadership
- POS system operations
- Product knowledge
- Relationship building
- Customer service
- Conflict resolution
- Analytical thinking
- Problem solving
Timeline
Retail Sales Associate
J.Crew Factory
09.2021 - Current
Retail Sales Associate
RaceTrac
03.2019 - 09.2021
Legal Document Assistant
TEKsystems
08.2017 - 01.2018
Associate of Applied Science Information Systems Cybersecurity -
Collin County Community College District