Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at multitasking. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Chauilla Casino Hotel
Anza, California
07.2021 - 10.2023
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Line Operator
Momence Packing
Momence, IL
09.2020 - 07.2021
Set up and operated production equipment in accordance with established guidelines.
Maintained a clean and safe work environment by following all safety protocols.
Monitored production line for any potential problems or malfunctions.
Followed detailed instructions from supervisors when performing tasks on the line.
Shift Lead
Flying J
Hebron, Indiana
01.2019 - 07.2020
Store Safety Leader/Ensured that all safety protocols were followed at all times.
Assisted in the training of new employees.
Ensure team members are productive, assign tasks for team members
Keep up to date on store training
Server/Bartender
Cahuilla Casino
Anza , CA
09.2017 - 05.2018
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Server
Outback Steakhouse
Merrillville, IN
10.2016 - 06.2017
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Server
Outback Steakhouse
Fort Wayne, IN
10.2014 - 06.2016
Assisted in training new servers.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Presented menus and answered questions regarding items.
Crew Member
J&J’s Pizza Shack
Roselawn, Indiana
09.2012 - 08.2014
Restocked kitchen supplies including food products and utensils.
Performed cashier duties such as taking orders, collecting payments and providing change.
Prepared pizzas according to customer specifications.
Loaded delivery vehicle with orders and ensured accuracy of order items.
Education
Volunteer Crisis Counselor Training
Crisis Text Line
02-2024
Associate of Applied Science - Travel and Hospitality Management
International Business College
Fort Wayne, IN
12.2015
Skills
Alliance Building
Safety Planning
Excellent Communication
Multitasking
References
References available upon request.
Timeline
Server/Bartender
Chauilla Casino Hotel
07.2021 - 10.2023
Line Operator
Momence Packing
09.2020 - 07.2021
Shift Lead
Flying J
01.2019 - 07.2020
Server/Bartender
Cahuilla Casino
09.2017 - 05.2018
Server
Outback Steakhouse
10.2016 - 06.2017
Server
Outback Steakhouse
10.2014 - 06.2016
Crew Member
J&J’s Pizza Shack
09.2012 - 08.2014
Volunteer Crisis Counselor Training
Crisis Text Line
Associate of Applied Science - Travel and Hospitality Management