Dylan Christopher
WICHITA,KS
Summary
Organized and dependable student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Great social and interpersonal skills, as well as being great with customers and clients.
Overview
3
3
years of professional experience
Work History
Team Lead
Panera Bread
01.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Opening Shift Leader
Coldstone Creamy
06.2021 - 09.2022
- Opened doors on time, greeted patrons and offered assistance with locating needed items.
- Stocked, monitored and maintained inventory of diverse products.
- Fielded customer complaints and comments.
- Prepared all daily food items for deliveries on time and in alignment with specifications.
- Trained employees on all aspects of store operations, ensuring compliance with top quality standards.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
Education
BBA - Business Administration With Minor in Finance
Butler Community College
Andover, KS05.2026
Skills
- Production Monitoring
- Individual and Team Goals
- Rational Decision-Making
- Time Management
- Documentation
- Team Monitoring
- Multitasking and Organization
- Complaint Resolution
- Teamwork and Collaboration
- Training and Onboarding
Passion for fitness
I used to be very skinny when I was young, so in the past year I have decided to really start getting consistent in the gym and eating well. The gym has become a place I can go to reduce stress and unwind from the pressures of life. I believe that health and fitness are great things to root your life in and can only help you succeed more.
Timeline
Team Lead
Panera Bread
01.2023 - Current
Opening Shift Leader
Coldstone Creamy
06.2021 - 09.2022
BBA - Business Administration With Minor in Finance
Butler Community College