Dylan Cigich
Leavenworth
Summary
Dynamic professional with expertise in order fulfillment at Home Depot, excelling in team collaboration and forklift operation. Streamlined processes to enhance efficiency and customer satisfaction. Recognized for dependability and safety compliance, consistently achieving high standards. Proven ability to manage high-priority tasks and resolve customer inquiries
Overview
4
4
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
08.2023 - Current
- Processed and fulfilled customer orders accurately and efficiently.
- Operated warehouse management systems to track inventory levels.
- Collaborated with team members to ensure timely dispatch of products.
- Conducted quality checks on outgoing shipments to maintain standards.
- Assisted in training new associates on order processing procedures.
- Maintained organized workstations to enhance productivity and safety.
- Coordinated with shipping carriers to schedule pickups and deliveries.
- Resolved customer inquiries related to order status and delivery timelines.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Heavy equipment operator.
Restaurant Waiter
New China Inn
08.2022 - 09.2023
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Collaborated with kitchen staff to efficiently deliver accurate food orders in a timely manner.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health and safety standards.
- Managed multiple tables simultaneously, demonstrating strong time management and multitasking abilities.
- Processed payments accurately using point-of-sale systems, ensuring smooth transactions for guests.
Sales Associate
Daylight Donuts
10.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree - Electrical Technology
Kansas City Kansas Community College
Kansas City, KS05-2024
High School Diploma -
Lansing High School
Lansing, KS05-2023
Skills
- Barcode scanning
- Time management
- Forklift operation
- Shipment preparation
- Loading and unloading
- Team collaboration
- Hand-eye coordination
- Manual dexterity
- Dependable and reliable
- Motivated team player
- Safety compliance
Accomplishments
- Associate of the month of May.
- Operator of 7 different pieces of heavy equipment.
Timeline
Order Fulfillment Associate
Home Depot
08.2023 - Current
Restaurant Waiter
New China Inn
08.2022 - 09.2023
Sales Associate
Daylight Donuts
10.2021 - 06.2022
No Degree - Electrical Technology
Kansas City Kansas Community College
High School Diploma -
Lansing High School
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