Jamel Willoughy
Lilesville,NC
Summary
Motivated to provide prompt, friendly and professional service at all times. Detail-oriented individual Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. working effectively unsupervised and quickly mastering new skills. Hardworking employee with multitasking and time management abilities. Devoted to giving everyone a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable person with strong ability always a team player open to new ideas.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Cato Warehouse
Charlotte, NC
07.2024 - Current
- Maintained accurate records of orders, shipments, and inventory.
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Resolved customer inquiries regarding order status and delivery.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Packaged items for shipping following established procedures.
- Organized warehouse shelves and bins in an orderly fashion.
- Monitored stock levels and communicated needs for replenishment to management.
- Tracked shipments and updated customers on delivery progress.
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Handled returns and exchanges efficiently according to policy guidelines.
- Provided support for product launches by preparing promotional materials for distribution.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
- Inventoried and unloaded shipments from delivery trucks daily.
Van Driver/ Load & Unload
WHOLESALE GLASS DISTRIBUTORS
Charlotte, NC
06.2023 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Filled out load paperwork and mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
Order Puller
Rite Rug
Charlotte, NC
01.2020 - 09.2021
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Inventoried warehouse stock.
- Palleted large shipments efficiently.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Managed timely and effective replacement of damaged or missing products.
- Received new stock and input values into computer system.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Loader/Unloader
sams distribution center
Charlotte, NC
11.2018 - 09.2019
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Followed all safety and security protocols to minimize risk of injury.
- Assisted in organizing and stocking products in warehouse.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Assembled pallets and crates for secure transportation of materials.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Unloaded packages with care and placed in proper staging area.
- Used barcode scanners and other technology to track and document cargo information.
Machine Operator/Material Handler
Hornwood
Lilesville, NC
09.2017 - 08.2018
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Compiled reports analyzing performance data and presented findings and results.
Electrition
Strata Solar
Monroe, NC
08.2016 - 06.2017
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Electrition team leader / Machine Operator
Premier Fibers
02.2013 - 05.2015
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Pressure Washer
74 trucking
07.2010 - 09.2012
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Followed safety protocols to prevent accidents and injuries.
- Inspected incoming vehicles, assessed condition, and took note of any current damage prior to starting wash or detail.
- Maintained clean and hazard-free work areas.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Kept equipment in good working order and properly stored between jobs.
Loader/Unloader
Smith's Trucking
03.2008 - 03.2010
- Followed all safety and security protocols to minimize risk of injury.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Skills
- Forklift Operator
- Machine Operator
- Pressure Wash
- Forklift
- Pallet Jack
- Warehouse
- Shipping & Receiving
- Materials Handling
- RF Scanner
- Reach Truck
- Order Picker
- Quality Inspection
- Microsoft Word
- Packaging
- Manufacturing
- Warehouse Management
- Load & unload
- Negotiation
- Communication skills
- Mechanical knowledge
- Heavy lifting
- Assembly
- Machine learning
- Handyman experience
- Glass installation
- Power tools
- Sewing
- Warehouse experience
- Stock replenishment
- Pick-list processing
- Loading and unloading
- RFID scanning
- Hand-Eye Coordination
- Pallet jack usage
- Shipping and receiving
- Shipment Preparation
- Order ticket reading
- Barcode scanning
- Warehouse Operations
- Stock control
- Product Inspections
Certification
- Forklift Certification, 08/01/23, 09/01/28
- Pallet Jack Certification
Additional Information
Have several different talents
Personal Information
- Age: 31
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Order Fulfillment Associate
Cato Warehouse
07.2024 - Current
Van Driver/ Load & Unload
WHOLESALE GLASS DISTRIBUTORS
06.2023 - Current
Order Puller
Rite Rug
01.2020 - 09.2021
Loader/Unloader
sams distribution center
11.2018 - 09.2019
Machine Operator/Material Handler
Hornwood
09.2017 - 08.2018
Electrition
Strata Solar
08.2016 - 06.2017
Electrition team leader / Machine Operator
Premier Fibers
02.2013 - 05.2015
Pressure Washer
74 trucking
07.2010 - 09.2012
Loader/Unloader
Smith's Trucking
03.2008 - 03.2010
- Forklift Certification, 08/01/23, 09/01/28
- Pallet Jack Certification