Dylan Damrell
Berea,KY
Summary
Accomplished leader with a proven track record at Allied Universal Security Services, adept in Operations Management and Employee Motivation. Streamlined processes for enhanced efficiency, led team training programs for safety compliance, and achieved significant improvements in workflow organization. Demonstrates exceptional problem-solving and staff management skills, ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Hospital Security Supervisor
Allied Universal Security Services
08.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
Hospital Security Officer
Allied Universal Security Services
12.2020 - 08.2023
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Correctional Officer
Fayette Urban County Government
12.2018 - 08.2019
- Completed intake paperwork, fingerprints, and searches.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Interviewed inmates to obtain information and assess needs.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Responded to inquiries from inmates and other members of public.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Investigated and responded to incidents of inmate misconduct.
- Provided assistance and guidance to inmates regarding daily activities.
- Restrained juvenile inmates when disturbances required physical intervention.
Animal Control Officer
Madison County Government
02.2018 - 12.2018
- Unloaded and impounded animals received from animal control and public.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Captured domestic and wild animals.
- Investigated and gathered information regarding animal-related complaints.
- Responded to [Number] daily calls to enforce animal control regulations.
- Attended to calls reporting of wild animal bites.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Prepared for prosecutions related to animal treatment and gave evidence in court.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Supplied animals with food, water, and personal care.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
Security Officer Supervisor
Ermc Ii
02.2017 - 02.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Recorded daily security occurrences in site assignment log.
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Managed security staff rotation for position coverage on breaks.
- Performed security investigations and reported findings to client management.
Education
Bachelor of Science - Security Management
Colorado Technical University
Colorado Springs, CO05.2023
Associate of Science - Criminal Justice
Eastern Kentucky University
Richmond, KY12.2014
Associate of Arts - Criminal Justice
Somerset Community College
Somerset, KY05.2014
High School Diploma -
Rockcastle County High School
Mount Vernon, KY05.2011
Skills
- Operations Management
- Process Improvement
- Schedule development
- Staff Management
- Policy Enforcement
- Processes and procedures
- Complex Problem-Solving
- Contract Management
- Goal-Oriented
- Employee Motivation
- Training and mentoring
- Priority management
Languages
Spanish
Full Professional
Software
Microsoft excel, word, powerpoint
Timeline
Hospital Security Supervisor
Allied Universal Security Services
08.2023 - Current
Hospital Security Officer
Allied Universal Security Services
12.2020 - 08.2023
Correctional Officer
Fayette Urban County Government
12.2018 - 08.2019
Animal Control Officer
Madison County Government
02.2018 - 12.2018
Security Officer Supervisor
Ermc Ii
02.2017 - 02.2018
Bachelor of Science - Security Management
Colorado Technical University
Associate of Science - Criminal Justice
Eastern Kentucky University
Associate of Arts - Criminal Justice
Somerset Community College
High School Diploma -
Rockcastle County High School