Dylan Day
Parish,NY
Summary
Experienced Sales Operations professional skilled in optimizing sales processes, managing CRM systems, and leveraging data analytics for strategic decisions. Proven track record in enhancing team performance, streamlining operations, and providing actionable insights. Adept at cross-functional collaboration and effective communication with stakeholders.
Overview
7
7
years of professional experience
Work History
Sales Operations/Coordinator
Contractor at Jucebox
12.2023 - Current
- Collaborated with senior leadership to develop and implement sales strategies, leading to a 20% increase in Sales.
- Conducted comprehensive sales performance analysis and forecasted future sales trends, aiding in strategic planning and decision-making.
- Streamlined sales processes and implemented automated workflows, reducing administrative tasks by 30% and enhancing sales team efficiency, and 50% increase in Appointments
- Managed and maintained the CRM system (GoHighLevel), ensuring data accuracy and consistency across all sales records.
- Generated detailed sales reports and dashboards, providing actionable insights to sales leaders and driving data-driven decision making.
- Coordinated with the IT department to implement and integrate new sales tools and technologies, enhancing overall sales operations.
Marketing Consultant
Constant Contact
03.2023 - 12.2023
- Cultivated meaningful partnerships with clients across diverse industries, collaborating closely to craft innovative marketing strategies that seamlessly aligned with their business objectives
- Maintained accurate and up-to-date records of all interactions with leads and prospects in the company's Customer Relationship Management (CRM) system
- Demonstrated expertise and served as a trusted advisor to clients, offering continuous guidance and support, resulting in the successful attainment of their marketing goals
- Worked closely with marketing teams to ensure alignment between lead generation efforts and marketing campaigns
- Executed impactful digital marketing campaigns across a multitude of channels, including social media, email marketing, and content marketing, consistently driving tangible results and exceeding performance targets.
Sales Consultant/Coordinator/Enablement
Burdick Ford
10.2018 - 03.2023
- Leveraged powerful prospecting tools to proactively generate high-quality leads and executed persuasive cold and warm calls to consistently acquire new business opportunities
- Employed cutting-edge marketing strategies, encompassing email campaigns, social media initiatives, and Google marketing, to attract and retain clients, resulting in a substantial increase in customer acquisition and retention rates
- Administrator of CRM systems
- Demonstrated a deep understanding of all products, incentives, and industry standards, allowing for informed and knowledgeable interactions with customers, fostering trust and credibility
- Expertly handled objections and skillfully presented products and additional services to customers, showcasing a persuasive and consultative approach that consistently led to successful conversions and upselling opportunities.
Sales Consultant
Verizon
07.2017 - 10.2018
- Cultivated and nurtured long-term relationships to effectively retain customers, utilizing proactive communication and personalized engagement strategies, resulting in a loyal customer base and repeat business.
Education
High School Diploma -
Liverpool High School
Skills
- Sales Strategy Development
- CRM Management (GoHighLevel,Salesforce)
- Data Analysis & Reporting
- Process Optimization
- Cross-Functional Collaboration
- Sales Enablement
- Performance Metrics & KPIs
- Customer Relationship Management
- Market Research
- Project Management
- Communication
Timeline
Sales Operations/Coordinator
Contractor at Jucebox
12.2023 - Current
Marketing Consultant
Constant Contact
03.2023 - 12.2023
Sales Consultant/Coordinator/Enablement
Burdick Ford
10.2018 - 03.2023
Sales Consultant
Verizon
07.2017 - 10.2018
High School Diploma -
Liverpool High School